This is a 5 star hotel with a 5 star price, although I did get a great deal through Amex Plat. My two daughters and I stayed here 3 nights. They upgraded us to a larger suite, and there was no problem when I asked to bring a rollaway into the living room (I had mentioned this when booking the room). The bathroom was large with plenty of light, and there was plenty of closet and storage space. It took a while to figure out the light switches, and my circuit breakers tripped once, but the staff came and fixed the problem. It was warm in the room because the heaters were on everywhere (even though it was 60 degrees outside), and I wasn't able to turn on a fan or AC, but I just opened the windows, although it was pretty noisy with windows open (well insulated and quiet when they were closed).
The breakfast room was lovely and the food was fine, my daughters loved the hot chocolate! Beware that they are very proud of the room service food (100 Euros for soup, caprese salad, a kids' spagetti and two milks), but you'll pay a lot wherever you go.
The staff was very attentive and responsive, and I would definitely return. You can't beat the location and the decor.
- Official Description (provided by the hotel):
- Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more less
- Reservation Options:
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- Also Known As:
- Luna Hotel Venice
- Luna Hotel Baglioni