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“Great hospitality and at a good location” 5 of 5 bubbles
Review of Bauer Hotel

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Bauer Hotel
Ranked #72 of 385 Hotels in Venice
Certificate of Excellence
New Delhi, India
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great hospitality and at a good location”
5 of 5 bubbles Reviewed 28 January 2012

We stayed in the Baur Il Palazzo in the deluxe suites and just fell in love with the place. Venice itself is a very beautiful city and our rooms added another star to it. The rooms were big and spacious and food was also good. The staff was very courteous, polite and helpful. They told us about the city and recommended a few nice places to visit.
+The hotel is very close to St. Marks Campanile.

  • Stayed May 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sajatjain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Responsabile reception at Bauer Hotel, responded to this review, 23 November 2015
Dear Guest,

Thank you for having chosen the Bauer Hotel, and we are happy to read that you enjoyed your stay here and that we having been able to meet your expectations, in particular for what concernig our unique location and the attentive staff.

We would be glad to welcome you soon back again at the Bauers!


Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,453 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (208)
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English first
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 19 January 2012

Loved this hotel. Would anytime come back here. I was here on my honeymoon and they upgraded me to a suite with a porch/deck overlooking the water with stunning views. It's a 5 star hotel with great service, fresh smelling and in a great location.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank moe915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Responsabile reception at Bauer Hotel, responded to this review, 23 November 2015
Dear Guest,

Thank you for taking the time to review your stay at The Bauer Hotel. It gives us great pleasure to read that you thoroughly enjoyed every aspect of your stay during your honeymoon. .
Our team take great pride in ensuring each guest experiences a memorable stay, and your feedback is highly appreciated.

We look forward to welcoming you back to The Bauers!


Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Dorado Hills, CA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 January 2012

We spent 4 days at this extremely well located hotel. The staff was very helpful and even added towels/pillows to our room upon request.

The breakfast banquet is served on the outside terrace overlooking the Basilica and the Gran Canal. Does it get any better than that? Well, yes, when alongside the hotel comes a gondola with a singing gondolier.

The bathrooms were very modern and well appointed. Our bed was very comfortable.

The food everywhere in Venice is divine.

Enjoy!

Room Tip: Overlooking the Gran Canal would be best. We looked out a side window but we could still see the be...
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Responsabile reception at Bauer Hotel, responded to this review, 19 November 2015
Dear Guest,

Thank you for having chosen the Bauer Hotel, and we are happy to read that you enjoyed your stay here and that we having been able to meet your expectations.

We would be glad to welcome you soon back again at the Bauers!


Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 12 January 2012

This hotel has a great location. We stayed there for 3 days prior to going on a cruise. We found the service overall a bit underwhelming and our room was very dark. The only window looked out onto a wall . We went out for all our meals because you get so much better value at little restaurants and cafes. We did have drinks on the terrace overlooking the canal and that was lovely. Very pricey but I think to be in the center of Venice you have to pay! Probably try somewhere else next time.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank middos4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Responsabile reception at Bauer Hotel, responded to this review, 19 November 2015
Dear Guest,

Thank you for taking the time to review your stay at The Bauer Hotel.
It gives us great pleasure to learn that you enjoyed some aspects of your stay and in particular the unique location of the hotel and our terrance looking on the Gran Canal, and we are naturally disappointed to learn that you dind't enojoy some aspects of your stay and that we dind't meet your expectations.
Your feedback is highly valued and appreciated as this is the best way for us to improve our service offering.

We truly hope to have the opportunity to welcome you back to The Bauers in the next future to be able to show the improvement done.


Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitefish, Montana
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 4 January 2012

I stayed at the Bauer (December 27-29) in a “Deluxe City View” room, while my sister and her husband had a one bedroom (two bath) suite.

The hotel has considerable WOW factor upon first viewing of the lobby. Shortly after that, things go downhill. In 1949 after considerable renovation, the Bauer proudly announced that it was the most modern hotel in Venice. Now 60 years later, they boast of being very “Old World.” Well, the “Old World” didn’t start in 1949, and, quite frankly, things are looking old and tired!

The 1940’s era bathroom fittings are decidedly out of fashion – and the Bauer, like so many European hotels, refuses to use shower curtains, or any other effective means of stopping the floor flooding that is a constant in so many Euro-hotels. The tub had a marble slab which extended from the wall to about the one-third point of the tub. It is annoying that water must be cleaned up, but it is also annoying that the bather has to contort in an effort to prevent too much water from getting on the floor. Taking a shower is not a pleasant, easy going event at the Bauer.

One evening I returned to the room to find water leaking thru the walls, or coming up from below the floor tiles. A call to housekeeping brought a gentleman with 8 huge towels to mop up the water. “Call if you see more water.” Fortunately, I didn’t.

Lighting in the rooms was dim and grim, the desk had two of its three drawers nailed or glued shut. There were switches on the wall which no longer seemed to have a corresponding use. There was an electronically controlled safe in my room, but none in the suite.

Front desk staff seemed off-putting. I approached the front desk and asked for a map. The uniformed gentleman informed me: “The Concierge takes care of that matter.” I could see the Concierge was fielding questions from a couple of other guests, so I waited four minutes. When he was free, I asked him for a map. He turned to the original gentleman and asked him to move, so that he, the Concierge, could open the drawer to retrieve a map. The maps were right there in front of the first man I asked. Supreme example of “It’s not my job.” A clear indicator of poor service.

Breakfast was a complete joke. The bar which adjoins the dining room is pressed into service for the breakfast event. Both the bar and the dining room are serviced by those cheap wooden chairs that are covered with a dull colored linen fabric – much like the chairs you might encountered dressed in white at a wedding reception. No style, no class. And the entire breakfast experience is very much like a mad house. Tables are pushed together to accommodate larger parties, the aisle ways are blocked by chairs taking up walkway space, choke points impede traffic flow. And all for a very mediocre buffet. I was amazed that there was no good Italian bread – only tasteless dough balls. The scrambled eggs originated as powder. The food selections were dismal. The OJ was, however, excellent. The fruit was all canned. The buffet was not worth the effort. Even if lucky enough to be seated in the main part of the main dining room, which overlooks the Grand Canal, the windows are so small, that hardly a view to the exterior can be had, unless you were super-lucky enough to be at one of the three tables that were co-located with the three forward-facing minimal windows.

Of course, the Bauer is very well located and it seems to be getting by on that one attribute alone. By no stretch of the imagination is this a great hotel. It is very short on style and grace, and the modern amenities just aren’t there. My room was on the fifth floor, and the tiny little elevator (no more than three people) could take me there. But once on the fifth floor, my room was on a slightly different fifth floor, so I had to walk up and down a flight of about 6-7 stairs. At night, I discovered that the stairs are not lit, and there is no handrail. The door to my room was so worn at the edges, that light poured out from around the door jamb. I was never really sure it was completely closed – it certainly did not seem secure. The hotel still uses old fashioned keys. However, they would not give my sister and her husband two keys. Their plan was to escort the party without a key to the room and let them in. Perhaps, to be charitable, the Bauer management thinks this is “service.”

I loved Venice, and expect to return. Now I have to start a research project to find a decent hotel.

  • Stayed December 2011, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
8 Thank MontanaKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BauerHotels, Responsabile reception at Bauer Hotel, responded to this review, 19 November 2015
Dear Guest,

Thank you for taking the time to write your review of our property; We are sorry to read that we did not live up to your expectations. We aim to provide an exceptional service in every aspect of the guest experience and we are sorry to read that you did not find this to be the case on this occasion.

Your review is highly valued and we welcome constructive feedback from all our guests in order to ensure we deliver the highest standard of service.

We do hope to welcome you again at The Bauers in the next future to be able to show the improvement done.


Best regards,
The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bauer Hotel

Property: Bauer Hotel
Address: San Marco 1459 | Campo San Moise, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Family Hotel in Venice
#50 Luxury Hotel in Venice
#69 Romantic Hotel in Venice
Price Range (Based on Average Rates): €€
Hotel Class:5 star — Bauer Hotel 5*
Number of rooms: 119
Official Description (provided by the hotel):
The deluxe five-star "Bauer Hotel" offers its guests warm hospitality, impeccable service and a genteel atmosphere that have long made this grand hotel a Venice favourite of artists and royalty for generations. Located in the heart of Venice, the Hotel Bauer's main entrance is on Campo San Moise, just a five-minute walk from St Mark's Square and the most elegant shops in Venice. The hotel also benefits from a own water dock in Rio di San Moise, a small canal off Venice's Grand Canal,frequented by gondoliers throughout the summer. Encompassing the true atmosphere of Venice, "Bauer Hotel" offers 97 luxurious and spacious guest rooms and 22 suites, all retaining a nostalgic charm, with beautiful early 40-50th-century furnishings, perfectly blended with modern facilities and up-to-date technological innovation, accompanied by enticing views of Venice. ... more   less 
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Also Known As:
Bauer Hotel Venice

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