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Reviews (472)
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Reviewed 18 June 2017

The two big things in Hotel Regina’s favour are location and price. Opposite the main railway station and a five minute stroll to the town centre - what’s not to like? As for price, while not exactly budget-chain level, it is a veritable bargain when compared to some hotels in close proximity - one for example, was triple the price of the Regina. If you wish to spend more for those “little extras”; it’s your money but the Regina supplied our number-one requirement - a decent night’s sleep, at a reasonable cost.

On reading the T.A. reviews, we decided to spend a little more on the room, in order to get a “superior” room on what is claimed to be, the “quiet” side of the hotel - only it wasn’t. Under our window, (room 312), below and to the right,was an industrial air-conditioning unit. Compressor/fan noise from the unit meant that sleeping with the window open was not advisable. Lucky then that the room air-con, (supplied by said unit?), worked well and meant that the window could be closed and the room cool and quiet. As I said, both my wife and I slept like babies, so I don’t want to make too big a deal about this.

The room itself was as described, having been recently renovated to a good standard. There was plenty of hanging space, a sofa, great window blinds that could block out almost all the light and lots and lots of power sockets. Not only that, they didn’t switch-off when we left the room, so devices could be left to charge when you were out. The hotel has decided against the ubiquitous “mini-bar” and instead, opted for vending machines in the lobby. That was just fine with me - as I never use mini-bars. The Wi-Fi was good and did not have any of the irritations you can have with hotel systems. Plus you got the best speed included, not the rip-off in some chain-hotels, with desperately slow "free" Wi-Fi - but faster available, at extra cost.

The bathroom had some complimentary toiletries but I would have swapped them for a shower that worked a little better. Turn on the shower and everything looked fine but when the water reached the correct temperature, the flow reduced to a just-about-useable trickle. It was really weird but not worthy of the hassle of a room change. I would have liked an in-room safe but reception will lock away valuables, should you need to.

Breakfast, as noted by most T.A. reviewers, was a cut-above the usual standard for three-star hotels. A decent selection of cold meat and cheeses, plus a better than average selection of pastries - all of which were replenished regularly - contrary to some reports. Hot beverages were supplied by a better than average machine - juices and cold drinks were OK.

This wasn’t our first trip to Bolzano, so we knew where we wanted to stay and Regina fitted the bill perfectly. There are hotels with an even more enviable location but as I said earlier, these come with a considerable increase in cost. I suppose the bottom line must be that when, (not if), we visit Bolzano again, we will return to the Regina without hesitation.

Room Tip: "Superior" rooms on the North side get some air-con noise.
  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank JandApe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2017

Located just 5 minutes from main square near train station. I hoped the previous reviewers had been harsh but this hotel was a disappointment, particularly as we had one of the 5th floor rooms only accessible by stairs from 4th floor. My brother had a single room so small he could barely move. Room had a skylight, and was dim with pine cladding everywhere and a yellow bedspread. Non-functional air-con and could not leave skylight open as it was raining, also noisy with rain on roof so sleep was had to come by. The staff were very helpful and friendly, providing extra pillows etc and restaurant recommendations. Breakfast OK but nothing special. Visiting Otzi in the Archaelogical Museum was brilliant if you like that sort of thing - we were there over an hour.

Room Tip: If you book yourself ask for room NOT on 5th floor
  • Stayed: May 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank ReadingSwallows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2017

Elevator only goes to the 4th floor. Note that some rooms are on the 5th floor.
Good location. Paper thin towels. Small room. Would NOT recommend. This hotel was chosen by our bike tour company, Girolibero, We were very disappointed.

Room Tip: Make sure the elevator reaches your floor
  • Stayed: April 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Ned M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2017

Pros:
- Location: (Walking) Funivia del Renon (6mins), South Tyrol Museum of Archaeology (12mins), Piazza Walther (6mins), Konzerthaus Bozen (11mins), Bolzano Train Station (1min).
- Bathroom amenities: Liquid soap (on wall), combined bodywash/shampoo (on wall), hair dryer (average quality).
- Free in-room WiFi (average speed was 30Mbps).
- Really great quality breakfast (absolutely 4-star level even though this hotel is 3-stars)!
- Quiet, clean room. Slept well.

Cons:
- No in-room safe.
- No laundry or dry-cleaning service.
- Room not maintained. Broken curtain and broken shower door. Cleaners would clearly notice these every day yet strangely never fixed.
- Elevator only goes to the 4th floor. Note that some rooms are on the 5th floor.
- Breakfast finishes at 10:00am, yet by 9:30am most food had run out and was not replenished.

  • Stayed: April 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
2  Thank 52_hotels_in_2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2017

Very nice and qiet hotel. The hotel is good placed, opposite of trai station, but any noise. The room was tidy. The brekfast was excelent. Staff was friedly and they spoke English. Nearby the hotel is archeological museum.

  • Stayed: April 2016, travelled solo
    • Value
    • Rooms
    • Service
Thank Dana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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