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“A Worthy Hotel”

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Parkhotel Luna Mondschein
Ranked #9 of 26 Hotels in Bolzano
Reviewed 7 October 2017

This hotel is overall a good choice, although our room (#209) certainly has its foibles. This hotel seems to be located well in Bolzano. It’s right on the edge of the Old Town, so if you’re coming from the east, you don’t have to drive through the city to get to the hotel.

Also, if you have a rental car, there is an easy parking garage directly adjacent to the hotel lobby. Finding a space can be hard, but there is frequent turnover because it’s a public garage. The rate is pretty reasonable (13E daily) for a city garage.

The shower in our room is difficult to use. It is really an after-thought to the bathtub. It’s a hand-held shower that doesn’t work well from the wall connection, so you have to hold it. There is only a small piece of glass over part of the tub side, so water floods the bathroom.

We also had some trouble with sparking at the electrical outlets, when we plugged our adapter and devices in. This hasn’t happened at other hotels.

Room 209, though, is very large and nicely decorated. It has two comfortable chairs, a sofa and a desk. Plus, there is a huge closet space area.

The breakfast is superb—great selection in a very nice room overlooking the garden area at the front of the hotel.

We found the staff to be extremely helpful. Some speak English better than others.

More on the location: it is an pretty easy walk to the train and cable car station to Oberbozen (10-15 minutes). It is very near lots of great shopping (high-end), plus a plethora of cafes, restaurants, etc. It is 20 minutes to the archaeology museum where Otzi is.

The wifi in the hotel is excellent in both the rooms our group had, plus the public areas.

Overall, I would definitely stay here again.

  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ClaireWilson36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bamako, responsabile at Parkhotel Luna Mondschein, responded to this reviewResponded 9 October 2017

Dear Mrs. Wilson,
thank you very much for taking time to write your detailed review. We are happy to hear that you enjoyed your stay at Parkhotel Luna Mondschein and that you appreciated your large room, helpful staff, good breakfast and our garden area.
Regarding the shower problems we will talk to our technician to resolve them as soon as possible. Please accept our apology for that. Looking forward to welcoming you again in our hotel we remain with best regards your family Mayr

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4 - 8 of 327 reviews

Reviewed 17 September 2017

Have been coming to Bolzano for over ten years and have stayed at 3 other places of equal rating before coming here this year. The staff have been very friendly and helpful during our 5 day stay. The top floor room with a view to the hills was one of the smaller doubles but by no means tiny. The lift was a bit slow and temperamental but used the stairs most of the time. Breakfast buffet had all the usual items expected and seen at other hotels in the area with fresh flowers and autumnal vegetables decorating the tables. The spa was spotless and relaxing. The faux salt cave jacuzzi isn't as dreadful as has been reported in other reviews it's just a bit eccentric. I do have to admit to licking my finger and touching the wall to see if it was real. The choice of whether to wear swim trunks or go without is left up to the individual, though most went without. The overal appearance of the hotel could best be described as having period charm. There are interesting real and reproduction items adourning the walls of the rooms, halls and stairways. The furniture might be to some dated but it is in good condition and still serviceable and makes a change from the identical hotel rooms available from other hotel chains. It's a unique gem of a hotel that should be enjoyed as it is not as you expect it to be.

  • Stayed: September 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank tallhouse381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bamako, Responsabile relazioni con la clientela at Parkhotel Luna Mondschein, responded to this reviewResponded 22 September 2017

Dear guest,
we would like to thank you for your positive review and are very pleased that you have felt comfortable with us and everything was to your satisfaction.
We look forward to welcoming you back to our hotel. Until then, we wish you a nice and warm autumn and remain

with best regards from Bolzano
Monika

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Reviewed 28 July 2017

This is a nice old hotel with a garden surrounding, which provides a quiet atmosphere even if you live in the center of Bolzano. The room had good beds, pillows and comfortable linens. There was a fan in the room. The room also had large windows that could be opened. Bathroom with bath and shower. Klean rom. We had room number 111, a quiet room facing the garden. In-room minibar. There is a parking garage attached to the hotel which is very convenient if you come by car or motorbike. You pay a small fee to park here, but it's worth it. The staff is very service minded.

  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank SimoneLOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bamako, Responsabile relazioni con la clientela at Parkhotel Luna Mondschein, responded to this reviewResponded 31 July 2017

Thank you very much for your warm words.
I wish you a great summer and remain
yours sincerely

Monika Mayr

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Reviewed 20 July 2017

Tastefully restored with modern conveniences, this historic hotel keeps its well earned reputation for comfort and quiet. Staff were professional and courteous, providing assistance with parking [€13/night] and storing luggage. Our room was spacious with a large bathroom equipped with two sinks. The grounds provided a cool, relaxing break from the summer heat, with drinks and light snacks served. We found lunch and the included breakfast at the hotel's restaurant LUNAS tastefully made with excellent ingredients. Weather permitting the restaurant's outdoor seating is like dining on your own mansion grounds on a beautiful day.

Room Tip: Request a room overlooking the garden grounds.
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank PhileasFoggII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2017

I stayed in the hotel for 4 night along conference I have in Bolzano. The hotel located in the center of the old city and the main attraction are in walking distance. The people in the reception were helpful for requests. The breakfast was fine and there is a nice garden. The price was reasonable, room was bit small but I presume that what you may expect for hotels in the middle of the old city. Overall I have positive experience.

  • Stayed: June 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank DAG4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Parkhotel Luna Mondschein

Address: Via Piave 15, 39100 Bolzano, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Bolzano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa
Hotel Style:
#3 Spa Hotel in Bolzano
#4 Luxury Hotel in Bolzano
Price Range: €107 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parkhotel Luna Mondschein 4*
Number of rooms: 78
Official Description (provided by the hotel):
Green oasis in the center of Bolzano. ... more   less 
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Also Known As:
Parkhotel Luna Mondschein Bolzano

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