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Reviews (1,243)
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All reviewsindustrial areaspg pointsrooftop poolmodern hotelcomfy bedspa areabusiness tripcity centrenight's sleepstreet parkingfront desk staffnice stayrooms are bigtour groupdolomite mountainsexcellent hoteleasy access
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11 - 16 of 1,243 reviews
Reviewed 19 November 2017

This place is amazing. It has the best location, great restaurant,excellent Staff Especially Violeta she is really make our Vacation so perfect she's so helpful kind person .. Can't wait to go back!and meet with her again .. Thank you very much !!

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank godabroter89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2017

Most Four Points you stay in are quite plain - nothing to write a review about, clean, but not amazing. This one was outstanding. Great location for touring the region. Great location for taxi into the city center for the night life. Great bar and restaurant on premises. Just about everything about this hotel was ... perfect. Rooms are big by European standards. Staff was a little overwhelmed at times... service could have been better in the hotel and in the bar. All in all, though, this hotel exceeded my expectation and made for a great vacation with family.

  • Stayed: April 2017, travelled with family
    • Value
    • Location
    • Service
Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2017

Well - this is a hangar of a hotel in a massive industrial area. And is definitely for business travellers. And it is a bit odd. The rooms are massive but have few sockets and tiny bed side cabinets. It somehow does not feel like anyone has tried out the rooms. The breakfast is expensive at 15 euros. There were several glitches with swipe cards to rooms not working and supplies not replenished.There is a big Spar supermarket down the road which is useful for supplies. We had an upgrade for 24 euros to a suite. A fridge and kettle in the room, but I think they are in all the rooms. On the plus side it is clean and the omissions were rectified quickly, and it is quiet in the rooms. Getting to town is fairly easy on 10A bus from outside Spar - very frequent service. But on the down-side you do have to go into town for a nice place to eat. The hotel restaurant served really bland and expensive food - not recommended - and don't ask for tap water to drink as it is 'policy' not to give it to diners.

Room Tip: higher up would be better to get away from industrial building alongside
  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank PacificDiana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbolzano, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 30 October 2017

Dear Guest PacificDiana, we would like to thank you for your visit and for taking the time to write a feedback here. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We are sorry you didn't enjoy your stay as expected before arrival. We hope to welcome you soon again to fully express our service standards and hospitality in this house.

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Reviewed 19 October 2017 via mobile

Wenn stayed there one night.
Great service,good trained and friendly Staff.
Nice restaurant,good breakfast with everything you need.
Nice and clean Spa area in top of the Hotel.
Clean rooms with allyou need in the bathroom ad Well.

Stayed: August 2017, travelled as a couple
Thank dbuz85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbolzano, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 30 October 2017

Dear Guest dbuz85, Thank you very much for visiting us and sharing your positive feedback with other guests. We are happy that you enjoyed your stay, especially our Spa area. We hope to welcome you soon again in Bolzano-Bozen. All the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

While the hotel is not is the town center of Bolzano, our primary purpose for staying here was to have a base from driving around the Dolomite mountains. As it is convenient to the main highways, the location was great for our needs.

The hotel appears to be a new property. We opted for an upgraded room, which was very spacious. The is a large grocery market just a short distance as well.

Bolzano is a lovely town, and was only a 10 -15 minute drive from the hotel park to the town center.

  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank mk72759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbolzano, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 19 October 2017

Dear Guest mk72759, Thank you very much for visiting us and sharing your positive feedback with other guests. We are happy that you enjoyed your stay an hope to welcome you soon again in Bolzano-Bozen. All the best.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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