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All reviews industrial area spg points rooftop pool modern hotel comfy bed spa area business trip city centre night's sleep street parking front desk staff nice stay tour group rooms are big dolomite mountains excellent hotel easy access
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Reviewed 20 August 2016

Four Points hotels are quite rare in Europe, but I’ve always had good experiences so I leapt at the chance to try this one on the outskirts of the pretty South Tyrol city of Bolzano. I stayed there twice over a fortnight at the start and end of exploring this part of Italy.

The location is handy for the road network, situated in the middle of an industrial estate close to the small airport – it’s not the most attractive surroundings. A large Spar supermarket is nearby. The city centre is about 10 minutes’ drive away, although there is a complex road system to navigate. It’s a modern hotel with attractive contemporary styling, if a little dark inside. There is car parking in a basement garage (expensive), immediately outside (metered rates from 8am to 6pm), or free on-street parking around the corner outside some industrial buildings.

My rooms were large and comfortable, the first looking out over industrial buildings and a solar collection farm, and the second looking into an inner enclosure. The bed was huge, there was ample desk space, cupboard space, and the lighting was mostly good. The bathroom was bright and clean. Most amenities were available and the internet service was good. On the second occasion, I received a welcome fruit basket which was a lovely gesture.

I had a meal in the bar which was good. Breakfast was wide-ranging and good quality.

The staff were helpful and efficient – perhaps a little aloof rather than welcoming.

I was pleased with my choice – it was comfortable and met my needs very well.

  • Stayed: July 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Stevie390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 22 August 2016

Dear Guest Stevie390, Thank you for staying with us and even more for sharing your detailed feedback with other guests. We are happy that you enjoyed your stay, our hotel design, offers and services. Its great that you even tried our All-Day Bar Food Menu. We hope to welcome you soon again in Bolzano.

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Reviewed 16 August 2016

We enjoyed our stay at this hotel, the rooms were nice and they served an excellent breakfast. Although, it is not in the city center, there is a bus that takes you to the city center in about 15 minutes.

Stayed: August 2016
Thank ULYSSES9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 19 August 2016

Dear Guest, We would like to thank you for visiting us. We are glad you enjoyed your stay in our rooms and our breakfast offer. We hope to welcome you soon again in Bolzano.

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Reviewed 31 July 2016

We chose this hotel as it's one of the SPG members. The room is clean, comfy bed, standard breakfast, free wifi. This hotel offers a very nice fitness and spa, swimming pool and perfect sauna. Food and beverages at the lobby bar is excellent with their attentive staff. We had most of our diners in the hotel and our 5 year old just love it.

While it's a Four Points by Sheraton, it doesn't offer Club Lounge and other privileges but its service and amenities will satisfied you, especially Michelle (front desk staff) and Raffaello (the bar Manager) will go extra mile to assist your needs. They are really the people who bring value to the hotel.

Overall we had a pleasant stay and will definitely come back.

  • Stayed: February 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Annedoduetschler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 3 August 2016

Dear Guest, Thank you for being a loyal SPG member and guest of our house. We are glad you enjoyed our Spa and Beauty Center same as oour Restaurant and Bar and hope to welcome you soon again in Bolzano.

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Reviewed 27 July 2016 via mobile

This hotel is a perfect combination of leisure and Business. It offers nice comfortable rooms with modern interior, very nice fitness and spa area with perfect sauna and swimming pool. Food in hotel restaurant is very good with nice selection of local meals and vines.

Stayed: July 2016
Thank Jacek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 3 August 2016

Dear Guest Jacek G, Thank you for staying with us and sharing your great experience here. We hope to welcome you soon again.

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Reviewed 26 July 2016 via mobile

Visited this hotel several times. Always have been tidy and well prepared. Also fitness and wellness facilities are on TOP level.
Breakfast has improved much! Now is on a very good level.

My only issue was with bartenders that have been very slow with oour requests. This I still see as a point to be inproved.

Stayed: July 2016, travelled on business
Thank Michal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 3 August 2016

Dear Guest Michal B, Thank you being a loyal guest of our house. We are happy you enjoyed again staying with us and look forward to welcome you soon again.

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