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“excellent hotel and stay ”

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Four Points by Sheraton Bolzano
Ranked #4 of 26 Hotels in Bolzano
Certificate of Excellence
Reviewed 25 August 2016 via mobile

although the positioning of this hotel is not the best - €12 trip into town via taxi, and next to an industrial estate, it is however down the road from a large supermarket - but the actual hotel more than makes up for it.
check in was a dream (and for 130 people that's no mean feat) ...
my room was excellent, large and spacious, the hugest bed I've ever slept in, with a choice of pillows, and extremely comfortable. a partition then a small seated area, that did look out over the mountains .... the air con was fantastic and apart from the shower over the bath (which I dislike) the rain head shower head was excellent, an extra touch was the bidet.
safe, full built in robe, mini bar, complimentary daily water, coat stand on the entrance ... everything you could want or need.
room service was quick and efficient. - arrived piping hot and served with a generous portion of fresh crusty bread and olive oil!
dinners also were very well organized - a private area with buffet - excellent salads, separate meals for people with food requirements, both sparkling and still water on each table....
breakfast I was a little let down by - boiled eggs - ranged from borderline cooked to totally hard boiled - and no signage to distinguish between, the hot food at times was like warm and the addition of bananas as a fruit would be a fantastic addition.
the lobby is huge, large comfy sofas, friendly reception staff and eager to help.
the spa area had a lovely jacuzzi that we made use of, the pool was little small for my liking (as in a lap swimmer) but again amazing views over the mountain ranges surrounding Bolzano.
Highly recommended for the business traveler, if you are only staying in Bolzano as a tourist for a couple of days, then perhaps a place closer to town may suit better.

Stayed: August 2016, travelled on business
Thank chrispy75-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 August 2016

Four Points hotels are quite rare in Europe, but I’ve always had good experiences so I leapt at the chance to try this one on the outskirts of the pretty South Tyrol city of Bolzano. I stayed there twice over a fortnight at the start and end of exploring this part of Italy.

The location is handy for the road network, situated in the middle of an industrial estate close to the small airport – it’s not the most attractive surroundings. A large Spar supermarket is nearby. The city centre is about 10 minutes’ drive away, although there is a complex road system to navigate. It’s a modern hotel with attractive contemporary styling, if a little dark inside. There is car parking in a basement garage (expensive), immediately outside (metered rates from 8am to 6pm), or free on-street parking around the corner outside some industrial buildings.

My rooms were large and comfortable, the first looking out over industrial buildings and a solar collection farm, and the second looking into an inner enclosure. The bed was huge, there was ample desk space, cupboard space, and the lighting was mostly good. The bathroom was bright and clean. Most amenities were available and the internet service was good. On the second occasion, I received a welcome fruit basket which was a lovely gesture.

I had a meal in the bar which was good. Breakfast was wide-ranging and good quality.

The staff were helpful and efficient – perhaps a little aloof rather than welcoming.

I was pleased with my choice – it was comfortable and met my needs very well.

  • Stayed: July 2016, travelled solo
    • Location
    • Sleep Quality
    • Service
1  Thank Stevie390
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 22 August 2016

Dear Guest Stevie390, Thank you for staying with us and even more for sharing your detailed feedback with other guests. We are happy that you enjoyed your stay, our hotel design, offers and services. Its great that you even tried our All-Day Bar Food Menu. We hope to welcome you soon again in Bolzano.

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Reviewed 16 August 2016

We enjoyed our stay at this hotel, the rooms were nice and they served an excellent breakfast. Although, it is not in the city center, there is a bus that takes you to the city center in about 15 minutes.

Stayed: August 2016
Thank ULYSSES9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 19 August 2016

Dear Guest, We would like to thank you for visiting us. We are glad you enjoyed your stay in our rooms and our breakfast offer. We hope to welcome you soon again in Bolzano.

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Reviewed 31 July 2016

We chose this hotel as it's one of the SPG members. The room is clean, comfy bed, standard breakfast, free wifi. This hotel offers a very nice fitness and spa, swimming pool and perfect sauna. Food and beverages at the lobby bar is excellent with their attentive staff. We had most of our diners in the hotel and our 5 year old just love it.

While it's a Four Points by Sheraton, it doesn't offer Club Lounge and other privileges but its service and amenities will satisfied you, especially Michelle (front desk staff) and Raffaello (the bar Manager) will go extra mile to assist your needs. They are really the people who bring value to the hotel.

Overall we had a pleasant stay and will definitely come back.

  • Stayed: February 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Annedoduetschler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 3 August 2016

Dear Guest, Thank you for being a loyal SPG member and guest of our house. We are glad you enjoyed our Spa and Beauty Center same as oour Restaurant and Bar and hope to welcome you soon again in Bolzano.

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Reviewed 27 July 2016 via mobile

This hotel is a perfect combination of leisure and Business. It offers nice comfortable rooms with modern interior, very nice fitness and spa area with perfect sauna and swimming pool. Food in hotel restaurant is very good with nice selection of local meals and vines.

Stayed: July 2016
Thank Jacek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbz-manager, Manager at Four Points by Sheraton Bolzano, responded to this reviewResponded 3 August 2016

Dear Guest Jacek G, Thank you for staying with us and sharing your great experience here. We hope to welcome you soon again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Bolzano

Address: Via Bruno Buozzi 35 | Bolzano-Bozen, 39100 Bolzano, Italy
Region: Italy > Trentino-Alto Adige > Province of South Tyrol > Bolzano
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Bolzano
#3 Luxury Hotel in Bolzano
#4 Business Hotel in Bolzano
Price Range: €120 - €227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Bolzano 4*
Number of rooms: 189
Official Description (provided by the hotel):
BRIGHT DAYS. UNPLUGGED NIGHTS. Start you day with a rich and delicious breakfast at The Rosengarten Restaurant and make your business day productive in one of our 11 meeting rooms. The Four Points by Sheraton Bolzano features 4,844 square feet of meeting space and is equipped with everything you need for an effective meeting. Romantic dinner or a business lunch? At the Restaurant Valier we have a large selection of menus for a traditional culinary experience in Bolzano. If this is not enough, here's another relaxing plan: enjoy the indoor heated pool, relax area, sauna and steam bath, all part of the 7th Heaven Beauty & Wellness, a corner of heaven located on 7th floor of the hotel. Whether you're in town for work or just for fun, you'll get the style and service you want during your stay, all at a great price. All of our 189 rooms and suites have been designed to ensure a warm and cozy ambience, just like home. Don't miss the chance to rest in one of our Tyrolean rooms, furnished in a chalet style. If you plan to visit the city, this is the place to stay: strategically located, the Four Points by Sheraton Bolzano hotel is one of the best spots in town for living the lifestyles, one Northern European and the other more Mediterranean. Meeting, comfort, music, art, drinks. The business center is one of the most roomy/modern meeting venues in the city. Featuring flexible rooms and a flawless service, the Four Points Bolzano will support you to make your meeting shine. When the day is done, let all the stress and responsibilities melt away and come to the lively B-Bar to enjoy our signature cocktails and great local beers with Best Brews™. On Wednesdays don't miss the original Aperitivo Lungo, where art, music and entertainment merge creating a new concept of nightlife. ... more   less 
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Also Known As:
Sheraton Bolzano
Four Points Bolzano
Bolzano Four Points
Bolzano Sheraton

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