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Reviewed 14 October 2018

Lovely comfortable hotel in a surprisingly quiet road near the station. Would be my choice on any future visit to Turin. Staff were excellent, very helpful. Hotel was very clean and spacious. Staff suggested Locanda restaurant nearby. Great choice, reception will tell you how to get there.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank KevinStonyStratford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicevimentoC, Front Office at Best Western Crystal Palace Hotel, responded to this reviewResponded 17 October 2018

Dear Kevin,

Thank you for your kind review, We really appreciate the time that you spent to write it, the positive feedbacks help us, to improve our service as best as we can. We are very glad to for your opinion. We hope to see you soon again.



Jacopo - Front Office

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

The hotel is right next to the train station which was a plus. The room was quite large and the bathroom was as well. The bed and pillows were excellent. No outside noise. The location is pretty good. Would stay there again. Only annoying thing is having to put the key card in a slot every time you arrive for the lights and air conditioning to work.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Elsa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicevimentoC, Front Office at Best Western Crystal Palace Hotel, responded to this reviewResponded 13 October 2018

Dear Guest,

Thank you for your kind review. I am delighted that you found the room and the location good. Our aim is to always ensure our guests feel as welcome and as comfortable as possible.

Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future



Jacopo Fregonese
Front Office
Best Western Crystal Palace

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Reviewed 1 September 2018

Great location with parking. we had a whistle stop tour of Turin. The hotel was lovely we had a big room with a balcony. the facilities were great we had everything we could have wanted and a lovely breakfast too

Date of stay: October 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank ianbye1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicevimentoC, Front Office at Best Western Crystal Palace Hotel, responded to this reviewResponded 13 October 2018

Dear Guest,

Thank you for your kind review. I am delighted that you found the room and the location good.
Our aim is to always ensure our guests feel as welcome and as comfortable as possible.

Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future


Best Regards


Jacopo Fregonese
Front Office
Best Western Crystal Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2018 via mobile

We had a lovely stay here in a huge room with an equally huge bathroom. Really clean... didn't have breakfast as Turin is full of gorgeous places to enjoy breakfast. Reception staff very helpful...the hotel is very close to the station and, as is often the way, this means the immediate area is a little bit run down but it really is a very short walk to the beautiful sights of Turin.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank famdye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RicevimentoC, Front Office at Best Western Crystal Palace Hotel, responded to this reviewResponded 13 October 2018

Dear Guest,

Thank you for your kind review. I am delighted that you found the room and the location good.
Our aim is to always ensure our guests feel as welcome and as comfortable as possible.

Once again thank you for such a nice review and we hope to have the pleasure of welcoming you back to the hotel in the future


Best Regards



Jacopo Fregonese
Front Office
Best Western Crystal Palace

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2018

We stayed in a superior double with huge jacuzzi bath. Room was very large with king size bed, table and chairs. Plenty of wardrobe space, fridge, tea making facilities and free wifi.

Room was cleaned each day to a high standard.

Breakfast was as expected with cereal, cheeses, ham, yoghurt, egg, toast etc etc. Servers were very polite and helpful.

Reception staff were also polite and helpful with regard to explaining maps and best places to see and how to get there.

Hotel is central and close to the station and less than ten minutes walk to the main shopping areas and piazzas.

If we return to Turin, we would not hesitate to stay again.

Room tip: Go for a room with jacuzzi bath. It is certainly worth paying a little extra.
Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Philip C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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