We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (594)
Filter reviews
594 results
Traveller rating
79
159
199
84
73
Traveller type
Time of year
LanguageAll languages
More languages
79
159
199
84
73
Show reviews that mention
All reviews worked intermittently average stay cleaned every day close to milano centrale malpensa airport sondrio valuables cereal convenience duomo
Filter
Updating list...
8 - 13 of 594 reviews
Reviewed 2 May 2018

We booked this hotel because of the great location and it was cheaper than others in the area.

Its very close to Milano Centrale and the bus to/from the airport is literally round the corner with the metro and train a couple of minutes walk away.

However the hotel itself leaves a lot to be desired. We booked a double room but were given two single beds on opposite sides of the rather basic/dingy room. It was clean but really dark and old fashioned. The hotel staff barely spoke any English so we just about understood where our room was (which involved two back doors, crossing a patio and taking a tiny lift operated with the room key).

Breakfast was really bizarre .... they coffee machine was a barista style one that a layman couldn't operate so we had to ask the staff for help each time. Instead of fresh ham and cheese there was spam and Kraft cheese in plastic wrap, there was no wholemeal bread or yogurts and next to the giant bowl of tinned fruit there were two bowls of broken up easter eggs?!?! .... the saving grace was the croissants which were lovely.

The reception sells tickets to the airport bus which is a good service,

really glad we only stayed here one night.
Good as a base due to its location but i've stayed at much better 3 star hotels

Date of stay: April 2018
  • Trip type: Travelled as a couple
    • Location
    • Rooms
    • Service
Thank Lianne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2018 via mobile

I stay just one night and I didn’t like...staff very rude and unprofessional they don’t know even to say hello...The lady from reception her name is Emilia very unfriendly I think you need to be retrained and the night man also. I work in the hotel at reception and I treat all my guest with respect and I smile all the time and say hello. the hotel is close to station but the room is not so clean and not like in the photos. I will never book again on this hotel.

Date of stay: April 2018
Trip type: Travelled with friends
Thank AnaMarius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2018

The hotel is few minutes walk to Milano Centrale railway station. Bus stop to Malpensa airport is even closer. Room was small, but nice and clean with well equipped bathroom and good furniture (except for an old saggy mattress). Staff was polite and helpful. Nice lady at reception speaks fluent English and Russian.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Max L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017

Very conveniently located to Milano Centrale - day shift gentleman was not very friendly but evening/night shift gentleman was a little better. Price was good but not wonderful. Shower must have been a 2x2 - literally could not bend over to wash legs (waited until next day) Best location to metro - only stayed 1 night.

Date of stay: October 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

We just stayed at this hotel last month and it was horrible. The decor was old the hotel was run down. The beds were not for two people and very uncomfortable. We woke up itching both nights it was awful. The room was very small and the shutters were all broken and just gross. The staff was far from friendly and the picture showed is nothing like the room we had. The only good thing is that it was close to the train station. If possible spend a bit more and get a better hotel. Sure wish we would have

Date of stay: September 2017
1  Thank annemarielix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews