I selected this hotel based on the excellent reviews for three nights in Milan. However upon arriving at the hotel I was very disappointed in my room. While you can control the air con temperature, it is not possible to control the power switch. This was an issue as the fan was incredibly loud. I called to change rooms but it was not possible as the hotel was full. I was changed to a much better room the last two nights. While the second room was in the renovated area, the noise from the rooftop bar (on a Friday night) was very loud. It was not only that you could hear the faint noise, the music was loud enough that you could clearly hear the words as well. I asked for compensation due to not having any sleep the first night and minimal sleep (due to the bar music) the last night. I only received a voucher for one drink at the hotel. This was nice but disappointing given the hundreds of euros spent at this hotel and that the room cost was much higher for the night the music was so loud.
If you decide to stay here then be sure to arrive early, do not stay there Friday night and confirm a room in the renovated area.
For a positive, the rooftop bar was excellent and the location was perfect for seeing the sites of Milan!More
- Free Wifi