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“Room very small and hotel very pricy”

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IH Hotels Milano Puccini
Ranked #224 of 429 Hotels in Milan
Reviewed 12 September 2017 via mobile

As in the title. This hotel is extremely pricy for what it offers. Rooms are small, old and the bed very uncomfortable.. after a long day of business it wasn't a good surprise at all.
Breakfast is nice but there isn't a good selection of fruit.

Stayed: September 2017, travelled on business
Thank Nemy1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
reservationpuccini, Responsabile relazioni con la clientela at IH Hotels Milano Puccini, responded to this reviewResponded 11 October 2017

Dear Nemy1985
Thank you very much to let us know your experience.
We apologize if the service received was under your expextations.
We understand that after a long day out for business, the confort of the bed is a must.
We are slowly doing some changes, and hope to have the pleasure you will give us a second chance.
About the breakfast we thank you to appleciate the choice of food and beverage.
Please, Apologize for fruit, we will do of our best to find out taste that can sotisfy most of Guests.
Thank you very much for your attention and ....... see you soon.
Best Regards
M.Caccavallo
Customer Relations Service

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6 - 10 of 515 reviews

Reviewed 20 August 2017

hotel is located on shopping area buennos aires, close to central station (10 min), renovated ,with quiet rooms, very good and helpful personnel...the only problem was breakfast which was just basic, but good quality

  • Stayed: August 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank danezu360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2017 via mobile

It's comfortable but nothing impressive physically . It's at a verygood location. Room's are very comfortable. Breakfast very nice. Staff too very very nice . It's a nice Hotel with a very good location

Stayed: July 2017, travelled with family
Thank Aparna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauro T, Direttore generale at IH Hotels Milano Puccini, responded to this reviewResponded 12 August 2017

Dear Mr Aparna ,

thank you so much for your stay and for all positive comment.

it seems that you have spend a nice time , the hotel and the staff are perfect the location too , however the global vote is negative,

I'm sure you have done a mistake.

thank you so much and have a nice summer

mauro Troisi
gm
ih Hotels Milano

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2017

I stayed there for 2 nights. Had a good comfortable stay. The staff is friendly and breakfast is good. The elevator is quite small only 2 or 3 people would fit. This hotel is very close to Lima metro station and easy to commute.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Hasitha H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2017

Was only here for 1 night on business. Great location for fashion retail therapy which happens to be a great part of my job, lots of small bars and cafes all in walking distance. Arrived at 9.30am from a long flight, staff were very welcoming and arranged an early checkin for me. Room was minimalistic yet chic, with 30'degree heat outside the air con was set to a perfect cool. Very clean and tidy. Bed was super comfy.
Breakfast offered a wide buffet style selection and staff were on hand at all times.
Quiet room despite facing the main road. Would definitely stay here again.

  • Stayed: June 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank LadyJuDubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about IH Hotels Milano Puccini

Address: Corso Buenos Aires 33 | Central Station, 20124 Milan, Italy
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Wheelchair access Airport Transportation
Hotel Style:
#147 Luxury Hotel in Milan
Price Range: €73 - €146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IH Hotels Milano Puccini 4*
Number of rooms: 65
Official Description (provided by the hotel):
Located a few from Lima Metro station in Milan, the 4-Star iH Hotels Milano Puccini **** is set on Corso Buenos Aire. It is at the heart of Milan's shopping district, 4 metro stops from Milan Cathedral. Air-conditioned rooms are furnished in classic Italian style with wooden floors and refurbished bathrooms with a shower. They all have free Wi-Fi and 32 TV LCD. The buffet breackfast includes fresh fruit and Italian pastries. Multiligual staff provede a great service and can help with theatre and museum tickets and guides tours. iH Hotels Milano Puccini **** is a 10-minute from Central Train Station. Both Milan Cathedral and the designer shopping area aroud via Montenapoleone are just a few metro stops away. ... more   less 
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Also Known As:
Grand Hotel Milan

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