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“Terrible Service. Impolite and Disrespectful.”

Pasticceria Castelnuovo
Ranked #4 of 462 Dessert in Milan
Certificate of Excellence
Price range: US$1 - US$14
Cuisines: Cafe
More restaurant details
Restaurant details
Good for: Special Occasion Dining
Dining options: Breakfast, After-hours, Delivery, Reservations
Description: Italian home-made pastry from 1945 in Milan. Italian cupcake and pastries, sweets, cakes, cappuccino, coffee, hot chocolate and much more.
Reviewed 13 March 2017 via mobile

Terrible service!

They do not know how to treat clients.

The staff fights while they serve you and they rudely ask you to pay when you have a brioche in your hand.

We left and will never go back!

They were impolite and disrespectful with me and my family.

There are many alternatives nearby.

3  Thank Valeria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 1,291 reviews

Reviewed 5 November 2016 via mobile

Lovely old traditional "pasticceria" (sweet shop) with cafeteria and few tables inside.
You can ask for the usual (but great) small sweet (pasticcini) with fruit, chocolate and bignè, but my suggestion is to ask for special sweets like chocolate with framboise cream or chocolate with chestnut and many other paradise-like sweets you will not find anywhere else.
Amazing!
We never been there and they offered us two sweets to get into their mood.
Sweet tradition and quality meet new ideas.
Stop here and enjoy, you will start your diet on Monday!

Thank Alessandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2016 via mobile

Very good quality and large selection of pastries and cakes. Prices are quite high, but it's worth paying for good quality and taste. Quite far from the city center.

1  Thank venividimagno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2016 via mobile

I usully go to this cake shop if i have to buy cakes for an event or family meeting. I love the mignons: flames, cheesecakes and cannoncini the best. Inside the shop there is an atmosphere so nice and warm with a sweety aur everywhere. There are a lot of photos about the past of the shop and the famous people who goes there for shopping. I'm sure you will appreciate

1  Thank inmuky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2015 via mobile

The best pasticeria in Italy! Kind people, amazing service, wide variety of sweets, the small cheesecake is my favorite!!!

1  Thank 87Hilit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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