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“A Hilton Is a Hilton”
Review of Hilton Milan

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Hilton Milan
Ranked #77 of 427 Hotels in Milan
Certificate of Excellence
Beijing
Level 6 Contributor
205 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“A Hilton Is a Hilton”
Reviewed 22 February 2012

I used points to stay. Room was comfortable and clean, bathroom a bit small, shower over bathtub could have used one of the curtain rods that bows out to create more space inside as already put into so many other Hilton properties. Executive lounge felt like a cafeteria -- poor, over-bright lighting, LED candles, blonde furniture, so-so snacks, so-so breakfast, but compensated by decent drinks. Very helpful concierge. Easy location by train station, good for business, but not the place to stay for walking about around the Duomo. The wifi connection was for only one device but my wife and I both had computers and iPads. I sure wish Hilton would standardize on free wifi for all and stop using internet as a way to gouge. In any case I like Hiltons because they're reliable even if practically never trendy much less charming.

  • Stayed February 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jimatmutianyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review, 25 February 2012
Dear jimatmutianyu,

Thank you for taking the time to share your opinion on TripAdvisor following your recent stay with us.
Your comments are highly appreciated as these enable us to constantly improve our service!

I am delighted you enjoyed your room and concierge helpfulness; nevertheless, I am concerned about your Executive Lounge experience and I would like to assure your feedbacks have been passed to our management.

We are looking forward to welcoming you back at the Hilton Milan in order to make the difference,
Warm regards

Ariane Sacchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Sydney, Australia
Level 6 Contributor
102 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 19 February 2012

We had trouble finding the Hilton Milan even though it is near the train station. After a phone call and receiving direction we were warmly welcomed. We were really tired as we had left London early that morning and it was now 10.30pm. Our executive room was very well apointed and access to the Executive lounge was welcome. We had breakfast in the breakfast room downstairs and also had dinner in the restaurant in the evening. Both were excellent.
Reception was very helpful when my husband had to find an ear specialist. We were only at the Hilton for 2 nights but would thoroughly recommend this hotel.

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Moveround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review, 21 February 2012
Dear Moveround,

Thank you very much for taking the time to post a review on TripAdvisor.

It is extremely pleasing to read that you enjoyed your experience with us and you were so satisfied about your room, Executive Lounge access, breakfast and dinner at the Pacific Restaurant.
Your recommendation makes all team very happy and proud of our hospitality!

I hope we will have the chance to welcoming soon your husband and you back at the Hilton Milan,

With warm regards
Ariane Sacchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bridgeport, Connecticut
Level 3 Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 February 2012

Most convenient stop-over for travelers arriving or departing by train. On our way back from Venice and on our way back home to the US, this hotel is located within a very easy short and safe walking distance from the railroad station, Milano Centrale, where the airport buses stop as well. Most helpful concierge, friendly check-in staff, comfortable rooms, the decor a bit dowdy and tired. Steps away from Milano's most efficient public transportation system.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MGD54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review, 10 February 2012
Dear MGD54,

Thank you very much for sharing your experience at our property with TripAdvisor readers.

I am happy hotel location was so convenient for you and the room comfortable during your stay.

In particular I am thrilled you felt the warmth of our hospitality, we are looking forward to welcoming you back upon your next visit to the city!

With kind regards,
Ariane Sacchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreux, Switzerland
Level 3 Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 January 2012

Hotel was clean although the corridors and the bathrooms were dated. It is actually centrally located next to the main train station which was handy due to a taxi strike the weekend we were there.

The hotel has a very business feel and would not be a good choice for a leisure stay except if your looking just for the basics. The decor is cold although modern.

Staff overall were nice and helpfull. We had access to the executive lounge which was nice and for the little difference in cost is worth it as the lobby is not very warm and the outlets in general were not very appealing.

Internet access even with access to the executive lounge is not complimentary which for a business hotel I though was strange but you can use the computer in the lounge.

Overall I would suggest this property for a business stay or find an alternative for a weekend getaway!

Room Tip: Get a room on the back side of the hotel as the front is noisy
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KsReview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review, 10 February 2012
Dear KsReview,

Thank you for taking the time to post a review following your recent stay with us.

I am delighted you enjoyed the service delivered by Hilton Milan staff as well as the hotel cleanliness and our Executive Lounge.

Your comments are highly appreciated and I hope we will have the chance to exceed your expectations during your next visit to Milan!

With kind regards,
Ariane Sacchi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level 6 Contributor
84 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 26 January 2012

We had room 614 for 2 nights. The room had a king bed, a flat screen TV, an in-room safe, mini-bar, tea and coffee making facilities, table, chair, desk and chair, drawers, ironing facilities, big wardrobe. The room had good fully adjustable air conditioning and heating, good lighting.
The bathroom had heating and a TV speaker.

On check in we received excellent service. They provided a map, highlighted shopping areas, bad areas (around the train station after 11pm).

Buffet breakfast is excellent. Wide range of hot and cold foods and large pastry selection.

As it was our honeymoon, they provided us with a bottle of sparkling wine and chocolate coated strawberries and kindly swapped the sparkling wine for a bottle of white wine upon request.

The decor of the hotel and room was really nice.

The location was 3 minutes walk to Centrale Station which connects to everywhere including International.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TimandKath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GA_HiltonMilan, Guest Relations Manager at Hilton Milan, responded to this review, 10 February 2012
Dear TimandKath,

Thank you for sharing your wonderful comments with other travellers on TripAdvisor.

It is a pleasure to read about your positive experience at the Hilton Milan and I hope to welcome your partner and you back very soon!

Warmest regards,
Ariane Sacchi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Milan

Property: Hilton Milan
Address: Via Galvani 12, 20124 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Stazione Centrale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#62 Luxury Hotel in Milan
#80 Business Hotel in Milan
#84 Romantic Hotel in Milan
#95 Family Hotel in Milan
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Hilton Milan 4*
Number of rooms: 319
Official Description (provided by the hotel):
Just 1 block from the Central Train Station and airport shuttle buses, the Hilton Milan boasts an Executive Lounge with an outdoor terrace, and wireless internet access throughout.All Hilton Milan hotel rooms offer wireless internet access. Step up from a Hilton Room to an Executive Room for Executive Lounge access. Enjoy appetizers at the Cosmopolitan Lobby Bar Lounge or dine on international and Italian favorites at the Hilton Milan hotel’s Pacific Milano Restaurant. There is fantastic shopping just 2 miles away and Milan attractions like the La Scala opera house are on the hotel's sightseeing tour. When you've explored the city, find peace at Lake Como, an hour away by train. ... more   less 
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Also Known As:
Hilton Milan Hotel Milan
Hilton International Milan
Milan Hilton International

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