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“Great hotel next to Duomo”

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Starhotels Rosa Grand
Ranked #42 of 428 Hotels in Milan
Certificate of Excellence
Bangkok
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great hotel next to Duomo”
Reviewed 21 March 2012

Starhotels Rosa Grand is located right behind the Duomo which makes everything easy to reach. Just get out of the hotel and Corso Vittorio Emmanuelle (pedestrian shopping street) is right there. The nearest metro station is less than 5-minute walk. The rooms are nice. The breakfast is great. Just love it!!!

  • Stayed March 2012, travelled with friends
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    • Rooms
    • Cleanliness
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Helpful?
Thank pk_aroundtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Sydney, Australia
Level 6 Contributor
135 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 14 March 2012

stayed at the Star Rosa for my trip to the Monza GP and found it wonderful. It is quite literally in the heart of Milan, right behind the Duomo.
If you are willing to pay the price, you will get an average room compared to some, but the service, and most important the location sort of make it worthwhile.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 March 2012

Perfect location, but i definitively expected much more for that money. Nice but too old interior. Poor breakfast. Extremely poor stuff performance, which was pretty annoying, and this i must point out because they wouldn't let me watch the final Wimbledon tennis match on TV in an empty hall, which would be fine if they hadnt made me feel embarrassed for having had to go and ask for it ten different managers, and so on.. It would be just fine if they had said simply no. I just didnt feel as im getting the real customer service in such an expensive hotel. Everyone are too busy and too arrogant
What bothered me more was the fact that we had to go and have additional breakfast outside

  • Stayed July 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Foody078
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Starhotels Rosa Grand, responded to this review, 19 March 2012
Dear Mr. Er Ciccio,
Thank you for choosing the Starhotels Rosa Grand and for your review.
We took all your notes in good consideration and we will certainly follow up on these.
We assure you that our staff is fully committed to our Guests needs and willing to deliver them our finest, genuine, Italian spirits style service, thus, it is really sad for us to read about any opposite impression at this regards.
We are deeply sorry if we coud not allow you to watch the game from the television placed in our Hall. Pay television channels are not available on our public areas.
We would be extreamly honored to welcome you back to the Rosa Grand in the future and to provide you with our professionalism, politness and best care, which are indeed the basis of Starhotels Customer Care philosophy.
Looking forward to hearing from you soon we send you our best regards.
Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level 6 Contributor
214 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 12 March 2012

The Rosa Grand overall receives my high marks. "Grand" it is, with hundreds of rooms, and a high level of class and sophistication, set only steps from Milan's vibrant historic heart of the Duomo cathedral square and best shopping.

Positives:
-Location, location, location
-Rooms were spacious and quiet. Furnishings were quite nice, though slightly worn/dated. (not bad, just not a brand new modern touch)
-Breakfast is a large-scale upscale event; great selection, attentive wait-staff serving made-to-order pots of tea and coffee. (coffee was Excellent, i must note)

Negatives:
-Exterior of hotel is nothing special, visually
-Hallways can become a labyrinth, due to size of old building
-Price (300eur) was very high; for the price, can get equal quality in Milan for 1/2 or 2/3 price

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank washbrol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rosami05, Responsabile relazioni con la clientela at Starhotels Rosa Grand, responded to this review, 22 March 2012
Dear Mr. Washbrol,
Thank you very much for staying at the Rosa Grand and for sharing your feedback on TripAdvisor.
We really thank you for having appreciated some of the advantages that our Hotel offers and please be assured that all your comments will be taken into good consideration.
We sincerely hope to have the opportunuty to welcome you back soon and we invite you to check for our best available rates and promotions, on Starhotels official website.
Kindly accept our best regards.
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Madrid, Spain
Level 6 Contributor
326 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
Reviewed 23 February 2012

this is a huge hotel with small restaurant or breakfast facilities. Very expensive and no worth value. Breakfast is very poor so do not take it and make efforts to move around the tables and buffet with no trouble. So please be awake to have your breakfast. The staff is correct but not friendly as they should think that a 4/5 star hotel should be as snob or stupid as some of their clients!!!

  • Stayed January 2012, travelled on business
    • Value
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Helpful?
1 Thank b0nstanislas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Starhotels Rosa Grand

Property: Starhotels Rosa Grand
Address: Piazza Fontana, 3, 20122 Milan, Italy
Phone Number:
Region: Italy > Lombardy > Milan > Centro Storico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#35 Luxury Hotel in Milan
#39 Business Hotel in Milan
#52 Family Hotel in Milan
#67 Romantic Hotel in Milan
Price Range (Based on Average Rates): €€€
Hotel Class:4 star — Starhotels Rosa Grand 4*
Number of rooms: 330
Official Description (provided by the hotel):
The Rosa Grand hotel perfectly captures Milan's mix of the innovative and the inspiring. The refurbished interior exudes Italian craftsmanship with each of the 330 rooms fusing impeccable comfort with chic Italian style. Widely acclaimed as one of the best hotels in Milan, the Rosa Grand puts you in the heart of the city's historic district with the Duomo and world-famous Via Monte Napoleone just moments away. Partnership with Eataly means new value and uniqueness for Starhotels' offering. Eataly will create made to measure menus, events and collaborative initiatives with star chefs and also provide consulting on the selection of raw materials and products for Starhotels catering. Collaboration has begun at the three restaurants in the cosmopolitan Rosa Grand in Milan, where art, design, one-off details and creative recipes will give you an extremely enjoyable break. Open every day from 7am to 11 pm. The Wellness Center offers state-of- the-art equipment for a total workout and a relax area complete with Turkish bath and solarium. Your very own Personal Trainer is available upon request and must be reserved in advanced. ... more   less 
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Also Known As:
Starhotels Rosa Grand Milan
Starhotels Rosa Grand Hotel Milan

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