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All reviews central station milano centrale modern hotel airport bus deluxe room great shower excellent hotel business hotel loved this hotel buffet breakfast lake como business trip city centre croissants duomo stops anderson
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Reviewed 28 September 2018

Small modern reception with slow check in staff. Modern minimalist decor. Elevators are quick and efficient. Rooms are underwhelming and designed for a quick commuter stay as the hotel is in the Milan central railway station. Functional with USB charging points but really really slow internet. Showers are small and flimsy with soap and shower liquid dispensers only. Feels like the place designed for you to overnight and they can turn the rooms over quickly for the next guest. Coffee and tea in room and a small mini bar. Breakfast was basic and limited. Not an inspirational property just a commuter quick stop. Check out people were glacial slow.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank Ask n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this reviewResponded 7 October 2018


Dear Ask n,
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2018

I went to Milan with a friends for a 3 day shopping trip. I booked usin this hotel due to its close access to the airport bus service to Bergamo as our flight out was early in the morning. I've live in Milan for 3 years so I know the city and I had checked the hotel for a group of friends back when it was renovated.

This is a lovely hotel with friendly professional staff who are extremely helpful. The room was super nice, lines were great. We had no problem with the noise. Breakfast was nice with a decent variety. We forgot to bring toothpaste and got a toothbrush - toothpaste package at the reception. A good hotel to get to the airport on the bus or go around Milan using public transportation.

The one thing I would change ASAP was the bathtub in the bathroom. I would prefer a shower.

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Marina_Charitopoulou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this reviewResponded 4 October 2018

Dear Marina_Charitopoulou,
First of all we would like to thank you for your evaluation regarding Starhotels Tourist, and for the time dedicated to us.
My staff and I are very happy that you enjoyed your stay with us and We hope to have the opportunity to to present you other great memories in the future.
Kind regards

The Hotel Management

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Reviewed 19 September 2018 via mobile

I was in town with some other friends as well, for the F1 Monza race, and booked us all in this hotel due to its close access to the train station.

I must say, what a pleasant surprise and so cute inside. We had a great visit, hung out in the bar area each evening of our 4 nights and loved the service received there. We also got great recommendations and assistance by the front desk crew both morning & evenings.

Rooms were spacious enough and the breakfast plentiful. And, of course, can’t beat the location to Centrale.

Thanks Starhotels!

Date of stay: September 2018
Trip type: Travelled with friends
Thank XOITALY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this reviewResponded 4 October 2018

Dear Xoitaly,
It's such a pleasure to read your kind evaluation regarding Starhotels Echo and its staff, but more importantly, for dedicating some of your personal time to us. I've shared with all my staff your appreciation as a way to thank them for the service and dedication towards to our guests and we are very happy to have contributed to make your stay in Milan a memorable one.
We’re sicerely proud to understand that we have been able to surprise you and to have the opportunity to make your stay a memorable one. We hope to have the opportunity to give you / to present you other great memories in the future.
Kind regards.
The Hotel Management

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Reviewed 17 September 2018 via mobile

Great hotel for business stop. Well located for visiting downtown Milan (10mn by sub) and Fieramilano (30mn by sub).
Breakfast could be better for a 4 stars but it was ok.
Ask for a room in top floors to enjoy a quite night

Date of stay: September 2018
Trip type: Travelled on business
1  Thank Serial_trav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this reviewResponded 4 October 2018

Dear Serial_trav,
First of all we would like to thank you for your time dedicated to evaluating Starhotels Echo.
We're glad to understand that you had a nice stay with us and that we have been able to give you a great experience here in Milan.
We appreciate all suggestions, comments and experiences that our guests wish to share, as a way to improve Starhotels' hospitality, for this reason we kindly ask you to help us to understand which aspect of our breakfast service need to be improved.
In the hope to have the possibility of welcoming you again we're sending our most cordial greetings.
The Hotel Management.

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Reviewed 13 September 2018

The hotel is very stylish and the space is decent. The Milano Central station is across the road and good commute to the city centre. The best was okay, not a lot varieties. The room was very clean and very comfortable to sleep. Don't have a great view though but it was okay because we were expecting it.

Date of stay: March 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank SingleGlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager E, Direttore at Starhotels E.c.ho., responded to this reviewResponded 3 October 2018

Dear SingleGlove,
Thank you for taking the time to share your feedback. We're glad you appreciate the comfort that we've known for but we'll be happy to prove that we're more than that.
So we hope to welcome you back to our hotel very soon!
Sincerely,

The Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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