The hotel is clean and breakfast was lovely. Sadly for me and my partner it was the reception staff that let this place down. We encountered several of them during our 4 night stay and we found them all to be quite unfriendly, unhelpful almost rude. we noticed that they didn't behave this way with other guests so maybe they just don't like English people. However, the lady who looked after the breakfast room was always smiling and helpful.
The guest book in the room says that an iron and ironing board can be provided, along with ice and tea/ coffee facilities, unfortunately none of this is true. We did get a coffee maker but neither of us drink coffee!
All this said we had a fabulous time in Milan and will return but not to this hotel.
- Official Description (provided by the hotel):
- Modern and dynamic, Hotel Berlin is located in one of the liveliest area of Milan, a few steps from Corso Sempione and from Mico Congress Centre. The hotel is located in a great location, not far from the city center and very close to lots of restaurants of Corso Sempione area, from which, through the park, you can easily reach the Castello Sforzesco and Cadorna Triennale. The hotel offers free internet WiFi connection and two internet terminals with dedicated printer located in the large lobby. All 47 rooms are equipped with the best amenities including air conditioning, electronic locks, internet WiFi, LCD TV, pay-per-view channels, mini bar, telephone and desk. Breakfast is included and on request it is possible to have breakfast direct in your room. The hotel is situated in an excellent position, thanks to efficient means of transport which links the hotel with the city center and all the strategic points of Milan, like Duomo Cathedral, Central Railway Station, San Siro Stadium and PalaSharp. ... more less
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- Also Known As:
- Best Western Berlino
- Best Western Milan
- Milan Best Western