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All reviews air freshener espresso or cappuccino nice hotel one night well run hotel business hotel huge bed hotel restaurant reasonable size the hotel offers the breakfast area quiet location the room was nice main sights rooms are big comfortable rooms breakfast was excellent
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13 - 18 of 954 reviews
Reviewed 4 May 2018 via mobile

Great hotel although location is hard if you don’t have a car to get to it from airport. Room was great good size and very clean very comfortable on the huge bed.Great staff very helpful indeed asset to the hotel company.
The breakfast was very good and a great choice of food.
Enjoyed our stay there away from the tourist area which is what we wanted.

Stayed: May 2018, travelled with friends
Thank Giantour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2018 via mobile

This hotel offers everything you might want in a business hotel. The rooms are comfortable and clean. The breakfast is of high quality. There is a coffee machine but you can ask for handmade espresso or cappuccino if you want the real experience.
The food in the restaurant is great and reasonably priced. I came at 21:40 whereas the restaurant was closing at 22:00. Yet they agree to prepare me a very good salad. I appreciate this flexibility.

Of course this hotel is not so conveniently located if you want to do tourism in Genova.

Stayed: April 2018, travelled on business
1  Thank olivierdacosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018

We stayed at this Hotel for 5 nights and we were treated like Royalty. The Staff were so friendly and helpful, nothing was too much trouble. Our room was spacious and well furnished. The Restaurant was very good with wonderful local dishes and delicious wines. The Breakfast Buffet was excellent and continually topped up. We can only say thank you very much Mercure Genova San Biagio for making our stay so memorable.

Room Tip: Third Floor
  • Stayed: March 2018, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank agbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Manager at Mercure Genova San Biagio, responded to this reviewResponded 16 March 2018

Dear Guest, It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2018 via mobile

We loved everything about the hotel! It was very nice and clean, amazing food ,excellent service and kindness from all the staff with no exemption . Breakfast it’s exelent as well.Located in a quiet place, Walking distance to bus which is very often like every 5 minuets the bus will take you to the center that has a nice market with delicious fresh food (eatalia), it’s next the aquarium beautiful. For sure we will visit again

Stayed: September 2017, travelled on business
Thank Aranka S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Manager at Mercure Genova San Biagio, responded to this reviewResponded 31 January 2018

It is always a pleasure to receive positive feedback. We will share your comments with our team.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

The hotel reception staff were very friendly and made us feel welcome immediately. Having booked through an Australian site, the dates were one day out, but the hotel were understanding and fixed us up without a fuss. The room was a reasonable size and was comfortable. Good amenities. The view from the window in our room was lovely looking up onto the surrounding mountains. However the location of the hotel was out of the main shopping area and a long way from public transport. The restaurant in the hotel has very efficient and friendly staff. The food was overpriced and not value for money, it was of average quality at best.

  • Stayed: December 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luca T, Manager at Mercure Genova San Biagio, responded to this reviewResponded 16 January 2018

Dear Guest, first of all we thank you very much for choosing to stay at the Mercure Genova San Biagio. We are pleased to read that we have satisfied your expectations. Hoping to welcome you back soon, best regards

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