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Reviews (410)
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All reviewsthird floorlong corridorthemed roomsvia garibaldiold towncommunal terraceantiquated liftnarrow alleywaysrecommend this hotelvisiting genoasmall hotelstayed here for nightswithin walking distancecomfortable hotelshort stayminute walkbreakfast buffet
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Reviewed 7 October 2017

This small hotel is centrally located, in Genova’s historic centre, in the Via Cairoli that gives access to the Via Garibaldi, one of the most important streets of this centre where also several ancient palaces are found. Most of the interesting touristic spots, including the old port, are within walking distance from the hotel. According to some tourist advisors, the dense network of narrow alleyways that is typical of the historic centre between Via Garibaldi and the old harbour, is not a place to hang around after 10 p.m., but we have had no problem (we were six people though). The hotel itself has approx. 12 rooms and is located on the 3rd and 4th floor of a taller building (some 9 floors). A lift brings the guest to the reception on the 3rd floor, but the rooms on the 4th are only reached by the stairs (the 3 stars rating might be related to the absence of a lift); the kind staff, the owners family, is however very helpful and brings the luggage to the rooms. Not all rooms are equal, as is their price. The cheaper rooms are really small, but we had a somewhat larger room: #12. Its size and quietness were satisfactory, and the wifi was good; a couple of relative shortcoming though were: a safe-deposit that was too small to contain my tablet; the narrow access to the shower that would make it a corpulent individual difficult to enter; and differences in the floor level of the bathroom (entrance and area around toilet + bidet) which may make it difficult for a handicapped person to use the facilities. These inconveniencies are largely counterbalanced by the friendliness of the staff though. The breakfast buffet, finally, is adequate and varied, though not luxurious.

Room Tip: See review
  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Willem A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2017

There is a long corridor with an antiquated lift to the third floor reception. However don't be put off as the staff are really very good. The rooms are spacious and quiet. The breakfast is excellent and the ladies who provide it are very welcoming. This hotel is really near to the main part of the old town with Via Garibaldi just a minute away, and close to the Opera and restaurants.

Room Tip: Rooms near to reception are probably the best.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Grant D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Stayed here for 3 nights before travelling onto the Cinque Terre. My first impression wasn't that good, a small antiquated lift on the 4th floor above offices, but once inside it was artistically decorated & we were welcomed by very friendly staff showing us where to find museums etc on a map, it changed my view. The hotel is in a quiet, safe, central area. All sights, bars, restaurants & metro are a short walk away. Nice to walk to the old town along the side streets. Our room wasn't ready when we arrived 2.5 hours early but it only took 30 minutes. In the meantime we were shown to the outside communal terrace where we ordered drinks which came with plenty of snacks. The room was on the small size although this didn't bother us too much as it was very clean and we only had a short stay. The bed was comfortable although the pillows weren't. No traffic noise could be heard but we did hear some noisy neighbours ! Added bonus was to have a kettle in the room to make coffee. The breakfast was good, lots of continental meats & cheeses, different types of bread, fresh fruit and pastries. The owner's wife made sure we had everything we wanted. Nothing was too much trouble for her and she was always very happy. I would recommend this hotel when visiting Genoa.

Stayed: September 2017, travelled as a couple
Thank SusanS1052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
managerhotelcairoli, Proprietario at Hotel Cairoli, responded to this reviewResponded 18 September 2017

thanks for the wonderful review.
We are proud to have you enjoyed a pleasant stay.
Thanks again

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2017

We could not fault this delightful hotel, full of colour and beautiful design with it's individual artist themed rooms, where every attention to detail from the points of view of comfort, efficiency, cleanliness and style have been made.
The owner and staff were all extremely pleasant, friendly and helpful. The choice of lovely food for breakfast was enormous and we were rather sad our early train meant we could not do it justice! We have already started recommending Genoa and Hotel Cairoli with great enthusiasm to everyone we know!

Stayed: August 2017
1  Thank Rosemary F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2017

Stayed two nights in June 2017 and it was lovely. The room was clean, spacious and had tea/coffee facilities and a mini-fridge. I found the location to be good as well, it is about a 5 minute walk to the nearest metro, with bus stops right outside it. Also about a 15 minute walk to the train station. I only wish they had better pillows and offered more than one per person! However, if you are just passing by Genoa, and on a budget I can definitely recommend this hotel.

  • Stayed: June 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank lolashim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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