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All reviews old town underground garage pirate ship espresso machine nice hotel restaurant staff small balcony business trip excellent location sea view walking distance free wifi superior room rooms are clean port area excellent breakfast historical center
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Reviewed 18 June 2018 via mobile

We booked this hotel due to its location and it certainly is well located right on the Marina next to the Aquarium.
It is approx 10 -15 mins by taxi from Genoa airport depending upon time of day (€20).
The rooms were available on arrival at 12 noon which was a bonus.
Rooms are quite spacious with an ensure bathroom with a full size bath with shower.
Rooms generally have a small balcony.
The breakfast had a good selection however the cooked bacon, sausage etc was barely warm and could do with being hot.

Date of stay: June 2018
Trip type: Travelled with friends
Thank GT2408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcalistri, Direttore at NH Collection Genova Marina, responded to this reviewResponded 21 June 2018

Dear Guest,

Thank you for choosing NH Collection Genova Marina!

We are proud of your amazing feedback.

As you said, we are located right along the marina and being where we are, the theme of nautical influences can be found throughout the property. The dark stained wood that is in the lobby, common areas and restaurant reminds a 17th-century Galleon. We also provide our guests with an on-site underground parking (despite the marina location!), that leds to an elevator to take them up to the lobby.

Moreover, we are glad you loved our international breakfast buffet and the attention our staff paid. We want every guest felt taken care and we are happy when we managed to do it.

We look forward to welcoming you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

This beautiful and friendly hotel overlooks the marina. The rooms were immaculately clean and tidy and the staff at this exquisite hotel were very helpful and friendly.

The majority of the staff members speak English fairly fluently. The hotel reception staff are always happy to assist you on how best to navigate the city's various tourist attractions and restaurants. They are armed with lots of tourist maps at the front desk and plot the various places of interest on them before issuing them to you, very handy.

As for venturing out from the hotel and marina, take the map and head up "Via San Lorenzo". This route takes you past many more tempting cafes, coffee and ice cream shops on the way. Walking through Via San Lorenzo, you will reach the Piazza San Lorenzo, which is another big square where many people choose to sit on the steps of the cathedral and scoff their ice cream.

Don't miss out on the fantastic wee ice cream shop located on the south side of the square. Its called "Fruit & Ice Factory". It's only a small shop but don't let this put you off. It has a generous choice of some the most gorgeous ice creams are on sale here and its the most beautiful ice cream that we have ever tasted. Get some and go for a seat on the steps of the cathedral, where the pigeons will stalk you for a little piece of your wafer. We did this visit as part of our daily routine, what a chore!!!! I honestly don't know how we coped. :)

We weren't too adventurous and tended to dine in at the hotel. The hotel restaurant is very nice and has the option for you to sit inside or out. The menu caters for all tastes and this, coupled with the great service from the staff made life very simple for us.

All I will say from a keeping safe point of view is that you must be mindful that this is a main harbour /marina town and like any of these locations throughout the world, you should always be careful of where you venture off to, especially at night. It's going to be fairly obvious that you are a tourist and as tourists, we tend to stand out from the crowd.

So a word of advice is, stick to the main streets, especially at night. If you venture down to the marina whether during the day or in the evening, you will run the risk of being pestered by lots of African chaps trying to offer you, "A little piece of Africa". They are trying to hand you small carved wooden items or pieces of lace to go round your wrist. They tell you that it's ok," its free, its free" but it's not and they will ask you for one or two euro. Now although the majority of these guys are ok, they do tend to be persistent, which can be rather annoying. We always gave a very friendly, "No Grazie". I have to admit, that this kind of thing did slightly put us off from going in certain areas but as long as you are polite and friendly with these guys, then you shouldn't have a problem.

Enjoy your stay.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Stuart139Craft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcalistri, Direttore at NH Collection Genova Marina, responded to this reviewResponded 19 June 2018

Dear Guest,

First of all, we would like to thank you for sharing such a detailed experience at the NH Collection Genova Marina!

It looks like you really loved everything here and we are proud to make you feel that way. Genoa has the biggest historic city centre in Europe and we are glad to be located just few steps away from it. Moreover, our attentive Staff is always passionate to suggest hidden spots and unusual experiences. Thanks to that, I am sure you had a unique experience here, but we look forward to welcoming you back soon to make you live a new extraordinary one!

Kind Regards

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Reviewed 10 June 2018

overlooking the marina, a great place in center with great parking with is important.. the staff was particularly kind an available, breakfast was a treat with all we needed. room was perfect bathroom too. will be back

Date of stay: June 2018
Trip type: Travelled as a couple
Thank lans g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcalistri, Direttore at NH Collection Genova Marina, responded to this reviewResponded 12 June 2018

Dear Mr Lans,

Thank you indeed for choosing NH Collection Genova Marina and for sharing your experience with the TripAdvisor community!

We are glad you like the location, so close to the train station which also makes the NHC Marina the perfect location to explore the old town.

As you said, we are located right along the marina and being where we are, the theme of nautical influences can be found throughout the property. We also provide our guests with an on-site underground parking (despite the marina location!), that leds to an elevator to take them up to the lobby.

Our attentive Staff is dedicated to provide you with the best service possible and to fulfill your expectations so it is always a pleasure to receive feedbacks like yours.

We are truly looking forward to welcoming you back!

Kind Regards



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Reviewed 4 June 2018

8 female friends staying for a weekend 1-4 June. Fantastic location and lovely views from the balcony and terrace. My case was delayed for 48 hours and the guest relations manager Sirio Taulaigo was tireless in trying to find this for me via genoa airport staff - who never answered the phone! and their tracking system. Sirio also advised next steps if the case did not show up. Star employee - made a very difficult situation a bit more bearable

Room tip: 2nd floor facing main marina
Date of stay: June 2018
  • Trip type: Travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Alison D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcalistri, Direttore at NH Collection Genova Marina, responded to this reviewResponded 7 June 2018

Dear Mrs Dalby,

First of all, on behalf of the entire Team, I would like to thank you for sharing your experience at NH Collection Genova Marina!

We are glad you loved our unique location, with our bedrooms overseeing the sea and the old harbour!
On the other hand, we are really sorry for the inconvenience you experienced upon your arrival, but proud our attentive Staff went to the extra-mile to make you feel at your ease. Our Staff has passion for the job is doing and I will make sure to share this exclusive feedback with our GR Sirio.

We look forward to welcoming you back soon!

Kind Regards

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Reviewed 3 June 2018

We received upgrade room and welcome sweet, it was pleasant to stay. The location is great, and easy walking around. Parking fee is 20 eur per day. Definitely we will suggest to my family and friends.

Date of stay: May 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank RennianW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mcalistri, Direttore at NH Collection Genova Marina, responded to this reviewResponded 7 June 2018

Dear Guest,

Thank you indeed for sharing your experience at NH Collection Genova Marina!

We are glad you loved everything here and you spent a pleasant stay with us!
Our extraordinary location and the comfort of having a private parking in the old city centre make us the spot where to be for discovering all the best attractions here.

We look forward to welcoming back your family soon!

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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