This is one lovely hotel with great staff. Despite being the only English in the hotel and speaking very little Italian, we where made to feel at home from the moment we arrived. The atmosphere was warm and welcoming.
The hotel itself is typically a 3* but is what you expect. It is clean and tidy and we had no issues with the rooms. Indeed, along with our bed, there was one for our three year old and a cot for our 20 month old. The room was ample for what we needed.
The real plus was the staff and other parts of the hotel. The staff could not do enough for you and our waiter (Manuel) was extremely helpful every mealtime. We did the full board and had no bad experiences. There was plenty to choose from and, for what you paid, the food was excellent value. We thought about just doing B&B and eating out but I would say that the food is good enough to stay and the atmosphere in the dining room was fab. Even those staff that could speak little or no English still made us feel at home.
The location was a bonus. It was just positioned off the strip so was a little more quiet and secluded but within walking distance and anything you wanted (around 25-30 minutes to the harbour). The beach is just a 5 minute walk too and this is one of the great aprts of Rimini. The only issue was the train noise as the hotel backs onto a busy line. However, during the night it is not too much and you really did stop noticing it after the first night.
During our stay it was the wife's birthday and Nicole (the extremely helpful and kind owner) offered to make a cake which was duly rolled out to the singing of happy birthday - a wonderful surprise for the wife and a really nice gesture.
The pool is good and there is a play area for the kids. There is a Kids Club too which our two where a little young for but still they made some friends and enjoyed themeselves.
I would recommend to anyone thinking of staying in Rimini to go to the Lotus. For the price you pay, it is excellent and with the facilities and location there is little to have a moan about. It is perfect for families, although we are already looking at a break next year for just us two and will be pricing the Lotus up.
Well done to all the staff and I cannot recommend it enough.
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