We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (570)
Filter reviews
570 results
Traveller rating
149
309
90
14
8
Traveller type
Time of year
LanguageAll languages
More languages
149
309
90
14
8
Show reviews that mention
All reviews good size hotel is located free parking great hotel bus stop pasta parmigiano reggiano taxi car motorway city euro supermarket
Filter
Updating list...
6 - 11 of 570 reviews
Reviewed 17 November 2017 via mobile

Room very clean and tiny. The hotel is located at the edge of town in a residencial area, close to highway. Wifi is VERY slow. The staff was not very friendly. Breakfast is ok. Expect the basic is an express.

Stayed: November 2017, travelled as a couple
Thank Jose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Parma, responded to this reviewResponded 2 December 2017

Hello Jose M,

Thanks for choosing Holiday Inn Express Parma Italy and leaving your honest feedback.

I am sorry to read that your stay was not exceptional because of some issues, particularly with the room layout, wifi service and level of service received. I am sorry for the letdown. All the issues you have raised are shared with hotel management for future improvements.

I know that this stay may not have been the best but I am hopeful for another opportunity to welcome you back for an improved experience.

Many thanks,

Ronald R.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2017 via mobile

Good hotel for a night. Bed was clean, shower works well and the hotel was near to a mall. We're lucky that time because the hotel's restaurant was closed so we have to drive to the mall to buy some food.

Stayed: October 2017, travelled as a couple
Thank italyislove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elvis304, Front Office Manager at Holiday Inn Express Parma, responded to this reviewResponded 30 October 2017

Dear Sir
thank you very much for your comments. I will forward your review to the rest of the team.
Looking forward to welcoming you again.
HOLIDAY INN EXPRESS PARMA
Front Office Manager
E.RONZONI

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017

Stayed in this hotel as part of a Tuscany tour with Gate One Travel. Hotel was super clean, room was very comfortable, breakfast was wonderful and the staff was great. It was a good 30-35 minutes walk to the train station and 5 minutes by taxi, for less than 6 Euros. You can walk 10 minutes from the hotel and take the bus for Euro 1.20 which drops you off at the door of the Parma train station. There is a supermarket that has everything you need, and more, 10 minutes away and you take the bus right in front of it. I bought cheese (Parmigiano Reggiano "sticks" to bring home as gifts) and snacks and water and the prices were very cheap.

I would have loved for them to have a shuttle to take people to the train station for a small charge but they did not. It will be no problem for those that have a car. All in all the hotel was wonderful. Highly recommend this hotel.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank gilda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elvis304, Front Office Manager at Holiday Inn Express Parma, responded to this reviewResponded 17 October 2017

Dear Guest
Thank you for your very positive feedback following your recent stay with us.
We are thrilled to hear that we met your expectations and that you loved the big rooms, facilities, comfortable bed, breakfast.
It is our goal to consistently provide customer satisfaction and your comments are very important to us.
The feedback we receive from valued guests like yourself, enables us to keep up the good work.
We hope to have the opportunity to welcome you back to the Holiday Inn Express Parma
HOLIDAY INN EXPRESS PARMA
Front Office Manager
E.RONZONI

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2017

We had a very quiet room, with everything modern and clean at the standard you come to expect from a Holiday Inn Express. Staff was friendly and the breakfast buffet was very good.
The hotel is situated about 5-10 minutes drive to a conveniently located underground carpark, which again is right next to the centre of the town you should visit.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Toni-as-critic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

Stayed here on our vacation to Italy. The staff was very friendly and very helpful. The room was clean and well maintained. The complimentary breakfast was good also. If you are in the area this is a great hotel.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank SeanA30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews