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All reviews bw hotel nice pool check in was smooth recommend this hotel quick stop nice hotel pasta free parking spacious room city
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Reviewed 15 May 2018

My two friends and I stayed together in the Best Western Plus Hotel Farnese and we found the room comfortable and clean. The breakfast was full of a variety of different offerings, and each of us had different options and enjoyed them. The hotel was not as close to the city as I would have liked, but all in all, I would recommend the hotel to others looking for a clean and comfortable stay.

  • Stayed: May 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank steger1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INCHotelsGroup, Direttore at Best Western Plus Hotel Farnese, responded to this reviewResponded 12 October 2018

Dear Guest, thank you for your positive comments.

I'm happy to read that you have enjoyed your stay at Best Western Plus Hotel Farnese.
Certainly I will share your nice comments with the rest of the team.

I hope to see you again soon at Best Western Hotel Farnese.
With Best Regards,
The Hotel Manager - Best Western Plus Hotel Farnese

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 February 2018

Have visited this hotel three previous times and can't wait to get back. Great atmosphere pool bar and restaurant.Quick cab ride to city central and great staff.
Have just booked five rooms for a famliy trip in August. Can taste the procuitto , parmigianno ad spritz already.

Stayed: June 2017, travelled with family
Thank JOHN P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INCHotelsGroup, Direttore at Best Western Plus Hotel Farnese, responded to this reviewResponded 14 February 2018

Dear John, Thank you for taking the time to share your opinion. I am happy to learn that you had a really nice stay in the hotel; I am sure that all your suggestions will help other guests to enjoy even more their stay in Parma. We look forward to welcoming you back again soon.
Kind Regards,
The Hotel Manager - Best Western Hotel Farnese

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2017

From the friendly welcome to departure our stay was very enjoyable. The staff are all excellent, professional, friendly and attentive. The evening meal was the best we have enjoyed in many stays. The restaurant service and attention were of the highest order.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank trevorw535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INCHotelsGroup, Direttore at Best Western Plus Hotel Farnese, responded to this reviewResponded 21 December 2017

Dear Guest,
Thank you for your fantastic review following your stay here at the Best Western Hotel Farnese.
We are pleased to hear that you enjoyed so much our staff, and we are especially excited that our restaurant service lasted an excellent impression.
We are delighted to read these wonderful words and we have exceeded your expectations.
I’ll share your comments with all our team!
We are looking forward to welcome you back soon.
Kind regards,
The Hotel Manager - Best Western Hotel Farnese

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

We stayed at the hotel for a week together with some friends. Check-in was smooth and we got a room with a carpet that just had been cleened. Unfortunately it got a really bad smell probably because of some cleening devise that had been used. Hotel staff got us another room wich were OK and we really thought it was great. Poolarea great, but opened late in the morning. Poolbar staff fantastic, room cleening great and front desk always with a smile. Breakfast really good even if crowded some mornings. Dinner OK at the hotel even if waiter Marco was a bit to much, trying to give us more expensive wine than we had ordered. So called boss at the restuarant Antonio really a disaster, showing us that he as an italian never is wrong whatever the issue was. Sorry to say because of him we will not return and will not recommend this hotel to our friends. Hotel better change restuarant manager or if possible try to explain the word polite and customer to him!!!

Stayed: July 2017, travelled with family
1  Thank christefan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marco M, Direttore at Best Western Plus Hotel Farnese, responded to this reviewResponded 20 October 2017

Dear Guest, thank you for choosing our structure and dedicated time for the review. We appreciate all the various positive and negative criticisms that give us the opportunity to grow and improve. Regarding our resturant service, we're sorry to read these words because our staff is definitely one of our strengths, most appreciated by our customers. Certainly there must have been a misunderstanding because both Marco and Antonio always work to make their guests feel at home, always trying to do the best for them! Apologizing for the inconvenience, we hope you can come back to visit us!
Best regards
The Hotel Manager - Best Western Hotel Farnese

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Reviewed 27 July 2017

On my personal scale Hotel Best Western Farnese in Parma gets an OK minus. Not bad, but the combination of positive and negative factors is not more than OK-.
The hotel has been renovated, probably quite recently. However, at least our room, was not fresh. It was clean, no problem there, but you had to keep the balcony door open to get fresh air. Was it the carpet or AC, I don't know, but a hotel room should not smell like that.
Location is so and so, a bit far from downtown by foot.

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Hannu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INCHotelsGroup, Direttore at Best Western Plus Hotel Farnese, responded to this reviewResponded 31 August 2017

Dear Hannu,
Thanks for choosing Best Western Hotel Farnese and to take the time to write this words for the other customers online.
We are happy to read this kind of review full of concepts which give us the chance to improve always day by day.
We hope that we will have another opportunity of welcoming you again to our Best Western Hotel Farnese.
Kind Regards,
The Hotel Manager - Best Western Hotel Farnese

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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