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All reviews shuttle service eur fermi metro station shuttle bus free wifi lobby area visiting rome breakfast buffet is nice bathroom conference vatican
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Reviewed 4 July 2016

Did not like the provision of paper cups and disposable plastic glasses instead of the normal crockery and glassware. There was a lack of luggage storage space, particularly as this hotel would be used by travellers

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank John_Worstencroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdirezione, General Manager at Mercure Roma West, responded to this reviewResponded 15 July 2016

Dear Guest, thank you for your comments, the single use of Paper cups and plastic glasses, is important for the safety and Hygiene of our guests. For the space of luggage I assure that all our rooms have the necessary space for the storage. Anyway thanks a lot for your suggestions, because for us is very important to know the sentiment of our guests. I wish you come back soon to visit us.Thanks

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Reviewed 1 July 2016

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Mercure Hotels
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
gmdirezione, General Manager at Mercure Roma West, responded to this reviewResponded 5 July 2016

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Reviewed 22 June 2016 via mobile

We overnight in this hotel before a ref eye flight from Fiumicino, as the airport is reachable within 20 minutes (if the traffic is not too bad).
We didn't have the chance to see or use the pool or the spa as we checked in quite late, but enjoyed a nice dinner in the restaurant (although my veggie burger was nothing special). The room was spacious and very clean and we also had the baby cot we requested already in the room when we arrived. Breakfast was amazing with plenty of choices and good quality.
I am not sure how convenient this place would be if you are planning to visit the city centre, but we had the chance to book at a very cheap rate and for our purpose the place was spot on!

Date of stay: June 2016
Trip type: Travelled with family
Thank Lallina1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdirezione, General Manager at Mercure Roma West, responded to this reviewResponded 24 June 2016

Dear Guest, thank yoiu so much for to have appreciated our Hotel, I hope you come back soon in a Mercure Hotel. Thanks again

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Reviewed 15 June 2016

We only stayed here for one night when we had a flight coming in very late at night to Rome Fiumicino Airport. The hotel booked a taxi to collect us from the airport - which cost 65 Euros. There are 5 of us, so it had to be big and it was late at night, so that didn't seem an unreasonable price. The hotel is in a residential suburb of Rome, but that was fine for our purposes. I think the hotel is probably mostly used for conferences. The rooms were very spacious and comfortable, with lots of nice touches. Our son stayed in with us in a single bed. The double bed was actually two singles next to each other - which was fine for one night but might not be great for longer. My daughters were incredibly impressed with the make-up mirrors in the bathroom! They'd go back, just for those. In the morning we took the airport shuttle bus back to the airport to go and pick up our hire car. This was very convenient, but please note that you do need to book the shuttle bus.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank CavMcDs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdirezione, General Manager at Mercure Roma West, responded to this reviewResponded 17 June 2016

Dear Guest, Thank you very much for to have appreciated our Hotel and Services. Thanks again for your time and comments.

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Reviewed 12 June 2016

Stayed here for a week and really liked the hotel for the value for money. Although this hotel is a bit further away from the centre of Rome it was easy to navigate our way into Rome using the local bus (which we seemed to use for free) and the metro from EUR fermi into the centre. Although food wasn't included in our price we got the express breakfast for €6 which consisted off three pastries, toast, biscuits and a hot drink and a glass of juice. Most nights we dined in Rome however one night we stayed in the hotel to eat and the food was very good!

Date of stay: June 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank Emily F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmdirezione, General Manager at Mercure Roma West, responded to this reviewResponded 15 June 2016

Dear Guest, thank you very much, for to have appreciated our Hotel, thisi is for us a good positive push for to continue improve on this way. Thanks a lot

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