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All reviews via veneto rooftop bar spanish steps trevi fountain beautiful hotel within walking distance reception staff hop on hop off bus superior room buffet breakfast city break pastries trip to rome attractions mirror iron taxis
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Reviewed 26 December 2021

The concierge was incredible helpful in getting our covid test printed. WE needed them to get back to the USA. The breakfast was outstancing. Covid safty procedures all in place. Thank you.
Location was perfect.

Date of stay: December 2021
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Review collected in partnership with this hotel
1  Thank mplatt1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 December 2021 via mobile

This was not the 4* hotel they claim to be. I had to ring and ask for Bath robes because it was not provided. They said robes were given to specific room types. I thought this was a silly rule because regardless of room type, whether you’re paying for a deluxe or a suite - bathrobes from a 4* is a definite thing for all rooms. Complimentary water only given for first day of arrival is ridiculous as the hotel is a 4*. I think it’s a given that water is replaced everytime your room gets cleaned. Streets were very noisy past 10pm as there’s bars around the street and made several calls to reception complaining but nothing could be done. Walls are also extremely thin and can hear people next door so clearly and loudly - not kidding when I say You can literallt hear. Asked reception to call for taxi that provided card payment but kept giving us drivers that only accepted cash. We were meant to come back but cancelled our second visit as definitely will not want to come back.

Date of stay: December 2021
Trip type: Travelled as a couple
Thank traveljung1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel SAVOY, Direttore generale at Hotel Savoy Roma, responded to this reviewResponded 31 January 2022

Dear Guest,
we are sorry about your overall dissatisfaction about your stay. There is less we can say once you believe that taxi non accepting cards or noise coming from the bar in the street are our fault. The Savoy Roma is a 4 star hotel and we do offer a 4 star hotel level of service. We do provide Superior rooms only with bathrobes - this is in the hotel description published here and there; please be assured that we never refuse to assist a request of bathrobes in the other room categories. Sorry you believe our policy is ridicolous and also that you state what is a definite thing running a hotel.

Thank you for staying with us
Kind regards
Hotel Savoy Roma

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 December 2021

Great hotel located at Via Veneto. My only negative would be the overpriced drinks at the bar. Lower the prices and people will bring their custom created a great atmosphere, otherwise it’s just a large area filed willed with tables and no patrons.

Date of stay: December 2021
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Review collected in partnership with this hotel
Thank PAS13168
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 December 2021

The staff was friendly and helpful, the breakfast was excellent, if I have to rate I would give 200%. I even invited some of my family members to come and have breakfast with us the way I enjoyed it. Keep it up excellent service.

Date of stay: December 2021
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Review collected in partnership with this hotel
Thank zngubo555518
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 December 2021

Excellent hotel , good location, very clean and comfort room, excellent service throughout all our staying and even after we left ( handled some misunderstanding with the outmost attention, excellent breakfast ( Don't miss) ! Not expensive excellent return for money.

Date of stay: November 2021
    • Value
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Review collected in partnership with this hotel
Thank BiranitLevany
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hotel SAVOY, Direttore generale at Hotel Savoy Roma, responded to this reviewResponded 14 December 2021

Dearest Guest,
thank you very much for being our guest and for taking the time to review your stay with such positive words. We are very glad to read that we could satisfy your expectations and you liked staying at the Savoy Roma.

Thank you for giving to the Tripadvisor community your good advice about our Hotel, it is very important for us
Kind regards
Hotel Savoy Roma

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