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Reviews (176)
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12 - 17 of 176 reviews
Reviewed 20 February 2015 via mobile

We stayed here for 5 nights and found the staff to be extremely helpful and welcoming. The location was central and easy to get to interesting places. We also booked a tour with them which was well worth it and made for a very enjoyable day. Thanks for a great.holiday!

Stayed: February 2015, travelled with friends
Thank hkd91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2015

The fresh glamour was very central to everywhere we wanted to go in Naples, the staff where very helpful and friendly. It is a small place so it was easy to get to know the staff. They do tours from the hotel through the staff and will let you customise the tours to suit want you want to do. Beds where comfy, breakfast was yummy every morning and the bathroom was cleaned everyday. Had a great time!

  • Stayed: February 2015, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jlcbellbrae13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2014

In Naples it is important to stay in the the "good" areas of the town centre and this hotel has the perfect location just in the middle of the cosy old town and the trendier shopping streets. The room was clean and very colourful. The hotel owner very friendly. The breakfast offered freshly baked croissants and very good coffee. The only bad thing was the lack of an elevator which forced us to carry up our very heavy bags up the stairs.

  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Marliina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alessandro E, Direttore at The Fresh Glamour Accommodation, responded to this reviewResponded 25 August 2014

Hi,
we are glad you enjoyed the location, the breakfast and the services offered, see you soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Where do I start??

Arrived at The Fresh after 3 days in Rome.

Once found the Road the Hotel itself was tricky to find. After walking up and down a very run down street lined with garages we eventually spotted a small A3 banner hanging off a balcony above advertising THE FRESH.

On arriving at hotel we waited over an hour to be checked in and this was only because I used the office phone to call the manager (found number on a business card)

The assistant (Irish) is probably the rudest person I have ever met with no people skills or manners. We asked him places to eat as it was now late and he said he didn't know Naples as had only worked there two months - we know this is not true. He also demanded we paid our city tax immediately. I only had notes and he had no change so said we would pay at breakfast - he was not happy with this. The next day he asked us for it before we had started eating. At it was only 4 euros I did feel his attitude was over the top.

Our first night we had very little sleep due to noises in the main area - as we was in room 2 we were very close to where people were sitting. We could also constantly hear the buzzer and phone ringing and front door opening and closing. The second night we slept brilliantly.

Breakfast was very nice with freshly baked croissants and freshly brewed cappuccino.

The manager Ales arrived and apologised about the nix up with our arrival and said he had tried to call me but didn't know the country I was coming from so was unsure of dialling code.

On whole is a very well furnished and decorated hotel with ample facilities. Although wifi was slow in rooms - was best in main area.

If you don't mind being treated like dirt from the obnoxious assistant then I would recommend you stay here.

Room Tip: The further away from communal room the better.
  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
3  Thank Sarah T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

The title says it all:
- The rooms are ok, you cannot expect more from a b&b (it's not an hotel)
- Breakfast is fine if you're Italian, but you can be upset if you're not. (co continental breakfast is served)
- Location is good, close to the center and if you're brave enough from this position you can actually visit the whole city by feet.

What's wrong with the stay ? Unfortunately you cannot enjoy the "welcome" of a normal or low quality hotel since mr Irish is not someone you can call a kind person. Irish, the guy u pay for check in, who prepares breakfast and cleans the rooms is a quite rude person.
Does not speak Italian enough to have a normal conversation and cannot help you with any information you will ask (do not even try!); Maybe because he is well busy managing the whole hotel from the billing to the cleanings.

- Being asked to pay before even check in or even enter the rooms does not help at all (and it is probably not totally legal).

Summering it all, acceptable rooms are not enough to make your stay comfortable, the owner of the place needs to care the quality more than he does with his money.

Would i suggest ? YES, if you're capable of not ask for any information or if you are ok with rude or not caring people. NO if you want a good stay.

ps: it's worth no more than 50 euro per night (i paid 68 and it is not worth it)

Stayed: July 2014, travelled with friends
2  Thank Marty M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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