Been there 3 times. I recommend going at diner shift (after 6 pm) - I guess that because the restaurant is emptier, kitchen and service capable of doing a much better job. Lady that appears to be the owner was super friendly every time I went, even though I can speak any Italian (unfortunately). Overall, great value, very good food quality, extremely clean, comfortable and well decorated ambient with entertaining background music. Peaceful and perfect spot for "loners that like to read in restaurants" like myself ;-D
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