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Reviews (699)
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All reviewsceramics museumgreat locationold townlovely hotelair concentral locationaround the cornerplenty of bars and restaurantswithin easy walking distancecold meatson footbed was very comfortabledecent sizelovely roomstayed here for nightsquiet streetcity break
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22 - 27 of 699 reviews
Reviewed 3 January 2018 via mobile

Stayed here for 2 nights over new year and had our new year meal here. First was 3 fish corses and then steak. (No other options but fish so I ate none)
They asked how I’d like my steak and I said medium rare and it came blue. I asked if it could be cooked slightly more and it cane back solid black and burnt (see picture).
My girl friends steak was chewy and tough and others around us also mentioned the poor quality steak.
They should of just done one starter and left money in the budget for a better cut of meat.
So for my meal I ended up with just a dessert. Very disappointed

On plus side stayed here quite a few times 5-6 and the refurbished rooms and hotel is excellent. Paid 370e for the new year to be tarnished by a poorly thought out and quality meal

Stayed: January 2018, travelled as a couple
Thank MorairaNum1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017

This our 2nd stay at this hotel we are use this as out base for the Moto GP in November. The hotel location is superb, around the corner from the Mercado Central, lots of fabulous restaurants and bars around and plenty of sights and shopping. The hotel has been newly decorated since our last visit and the service seems to have improved, it was OK last time, but seem far friendlier and more helpful this time around. The rooms were also upgrade and very spacious and clean. We had room only so I cannot comment on breakfast, but the bar is well stocked and open until late. The only thing missing from the room is tea/coffee etc.. which I think should be added. Overall I would recommend this hotel for a work or city break. its about 30 mins in a cab from the Grand Prix stadium and about 40 euro's in a cab.

Room Tip: I would recommend room 291 lovely views from the room and very spacious
  • Stayed: November 2017, travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank Louise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Gerente at SH Ingles, responded to this reviewResponded 29 March 2018

Dear client,

Thank you for choosing our hotel during your stay in Valencia. We are glad you enjoyed you experience in our hotel.

We are looking forward to meeting you soon.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

Really good tourist property, couldn't be any better situated just a few minutes from Placa de Reine. Rooms are modern, well equipped and of a decent size. Took little more than a couple of minutes to check in, all staff were competent and friendly. This was our second visit and won't be the last.

Stayed: October 2017, travelled as a couple
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Gerente at SH Ingles, responded to this reviewResponded 29 March 2018

Dear Client

thank you very much for choosing us. We are glad to hear so positive comments for you.

We are looking forward to meeting you again.

Sincerely

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2017

This hotel looks very nice and the location is great, right in the center of a clean touristic neighborhood within walking distance of La Lonja, the Cathedral, Central Market, and more. (Great bike rental experience at the nearby Solution Bike!) We found the staff to be indifferent and the room to be clean but only average in comfort. Three of us stayed in an average-sized room; one of us slept on a fold out couch/bed that was comfortable enough. The room's downsides are as follows: Only one small surface to put a suitcase, and one small desk to put other items; a bathroom sink so shallow that you can hardly wash your hands without touching the drain hole; a shower with only half a door resulting in flooding; a busy noisy street outside; breakfast offered was very expensive. Good points: The room's french-door to the pseudo balcony was nice for fresh air; central and open stairs in the building made getting up and down easy enough without using the elevator; location was great.

Room Tip: Rooms facing the street have a nice balcony, but are noisy from the busy traffic.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Gerente at SH Ingles, responded to this reviewResponded 29 March 2018

Dear Customer,
First of all thank you chose us for your stay in Valencia,
Your comments fill us with satisfaction and encourage our team to improve every day, looking for the greatest satisfaction of our guests.
Reiterate our thanks, hope to soon have it again with his presence.
Yours sincerely,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017 via mobile

The hotel is not too big and the reception is quite helpful and also resourceful. Rooms are comfortable with good beds, nice and clean. Excellent breakfast included in our room rate, modestly priced. Many good restaurants around and opposite an amazing museum.

Stayed: September 2017, travelled with friends
1  Thank HarryAnders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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