We were tempted into staying here after having previously stayed at the nearby Gran Bali and noting this hotel's excellent location and reading other comments here. We read the comments here with some scepticism- could a 3-star hotel really be that good? Reader, it is. Let's start at the beginning.
We booked independently through the hotel group's own website. Very easy to navigate and special offers offered in all languages- I speak Spanish and checked!. The website also offers a link to a low-cost transfer to resort from Alicante airport, for which the hotel would reimburse the cost on arrival. We booked this as the cost was very reasonable: 24 Euros return for 3 adults with a case each and the cost deducted from the hotel bill on arrival!. The price really should have rung alarm bells, but it didn't and the reason for this didn't become clear until the return leg of the journey. The outward journey from the airport was relatively problem free, we arrived at the designated time and the coach was waiting. It abandoned us at a small cafe some short distance from the hotel at the bottom of a small but quite steep hotel, not really a problem unless you are elderly and infirm. The problem was on the return journey where the company requests you to phone the day before for info for the return journey. A very argumentative assistant informed us that we would be picked up from the distant cafe at 7.15am a full 5 hours before our flight departure time. Not very convenient- we abandoned the service got a taxi for 65 Euros at 9.45 and still arrived before th coach which we passed on the motorway. Don't follow the link from the hotel- find a cheaper alternative shuttle service! Following on from user photos and comments we requested rooms with sea/mountain views and were given two rooms on 12th floor; one room (the twin) at the front of the hotel with spectacular views of the whole Poniente bay and beyond towards the old and town and Levante beach to one side and the old Hermita on the other. The other (a single) was at the side of the hotel with views over both the mountains toward Terra Mitica and the Old Town/Levante beach area. Both rooms were spotlessly clean with quick and efficient housekeeping services each day. Rooms included a small empty mini-bar type fridge- v. useful with a cheap "Mercadona" supermarket located round the corner. Both rooms had flat screen TVs with the usual international news channels. There are two newsagent shops near hotel with all usual GB press.
The hotel is wonderfully located- the views are spectacular and the walk to the beach promenade is 5 mins. There is a nearby bus stop to all locations with the excellent value far of 1.40 to almost all destinations. The bus service is excellent- take the number 2 or 3 to the old town and playa levante.
The hotel food is excellent with a wide and varied choice suitable for all appetites- we stayed full board and were never presented with the same food twice throughout the entire week. Breakfast choice was incredible with scrambled, poached, boiled and fried eggs available each day washed down with cava and a full range of continental and British breakfast options icluding fruit, pancakes, bacon, omelettes and excellent breads. Lunch and dinner were equally good with excellent soups, salads and a wide range of main courses available for all including picky eaters- the show actually cooked things you would want to eat and cooked them very well with the fish options a highlight. Included in the tariff we had booked was free table wine and water for over 55s- which while cheap and cheerful was perfectly adequate for mealtimes.
Now to the only negatives. Although the excellent bar staff are super efficient and friendly, the bar/lounge area is disappointing. At the time we stayed the hotel offered a 2x1 happy hour offer on all drinks all day except coffees and cocktails- which meant we could have 2 hefty G&Ts and a 2 Rum & Cokes for 10 euros or two beers for 1.60. Even so there was NO life or atmosphere in the public areas beyond the weekends at any time of the day. I think the reason for this may be the poorly lit and unattractively designed/furnished bar area. Or the boring clientèle. Either way, despite the very friendly staff who encouraged us to stay we almost felt like alcoholics and escaped up to the Gran Bali for a couple of night's entertainment where the more modern design and décor of the public rooms were more welcoming.
I would certainly stay here again- the location, staff, food and bedrooms were faultless and as for Benidorm what's not to like?
- Official Description (provided by the hotel):
- 200 M. From Benidorm's Poniente Beach, in a quiet residential area.Privileged views to sea, mountain and the Terra Mitica theme park.Facilities and services:Hotel recommended for families.Large swimming pool for adults and another one for children, sun terrace equipped with sunbeds and parasols. Garden area, bar-terrace and children's playground. Delfi children's club (high season) with its own mascot, workshops and activities. Elegant bar-lounge overlooking the pool area. Games room.New Servigroup boutique with souvenirs, gifts and accessories.For the youngest members of the family (in high season), the hotel has a miniclub with blackboards, desks, paintings, handicraft workshops, music and children's films, all supervised by qualified staff.Entertainment programme in high season and live music at night.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered/outdoor parking spaces (supplement): 134.Rooms:243 rooms with superb views: air conditioning, heating, full bathroom, balcony, direct dial telephone, flat screen TV, mini fridge, safe (supplement) and electronic safety locks.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more less
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- Also Known As:
- Servigroup Torre Dorada Hotel Benidorm
- Torre Dorada Benidorm