We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“LOVELY HOTEL”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Servigroup Castilla
Ranked #17 of 191 Hotels in Benidorm
Certificate of Excellence
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“LOVELY HOTEL”
5 of 5 bubbles Reviewed 17 May 2012

This hotel is lovely set back from the main strip and the noise but easy to walk into the centre or old town and beach. great value for money . really friendly staff throughout the hotel . Pool was quiet with no children at all in hotel. The food was great loads of choice . Would really recommend this hotel and will return.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank susan c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

854 reviews from our community

Traveller rating
    508
    254
    81
    6
    5
See reviews for
169
442
49
2
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (268)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
blackpool
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 May 2012

just returned from another great stay at this hotel(6 times in the last 12 months) food, staff ,cleanliness service all excellent.stayed at the riveria hotel and also the 5star villiatana but neither as good as this.will be back later in year.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank jordie100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richhill N I
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 May 2012

Just home yesterday could not wait to write this review.
PAY NO ATTENTION to people who complain about this hotel.We have stayed in plenty and VALUE for MONEY the Castilla is UNBEATABLE.I can only repeat other people STAFF FOOD SERVICE CLEANLINESS POLITE HELP all GREAT.I am now going to book there for next year.
VERY IMPORTANT-----BOOK DIRECT WITH SERVIGROUP---free tranfers free drink on arrival free cancellation-----and MORE.
Well done Castilla and Servigroup.

Room Tip: Just request what you want they are very helpful
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Wales
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 5 May 2012

As a mature married couple we have stayed at the Castilla on eight occasions. The hotel is in a quiet but central location. Over the past three years there has been a major construction project taking place opposite the hotel. This has now come to a complete standstill so the noise associated wit this has ceased. The cleanliness of the entire hotel is second to none with the staff all being friendly and very professional. A minor downside has been the perceived deterioration of the variety of menu in the restaurant. Whilst we always found something to eat, we have found that the variety on offer has diminished. In our earlier visits for instance, there was sometimes whole fresh salmon on the menu. This has now completely ceased. I put this down to the current economic climate. Overall, I would recommend the hotel to those wishing to enjoy a quiet and relaxing atmosphere, but close to the night life Benidorm has to offer.We will continue to return to the hotel as it offers good standards at a competitive price.

Room Tip: Rooms overlooking the pool area get sun in the afternoon, but overlook the construction of the new c...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Cymro25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRETNA
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 May 2012

This hotel is very clean and the staff friendly.Reception staff are excellent.The food for a 4 star hotel is average and very repetative. I actually ate out at night 3 times despite being half board.
The dining room staff are friendly but lax. I was there for 10 nights and not once asked for any identification on entering the dining room..There does not appear to be any dress code for gentlemen at the evening meal, shorts and T shirts appear quite acceptable. Not really appropriate for a four star. Never saw the manager in 10 days but I was informed by a regular resident that it was a lady. I find it unusual that there is not a photograph on display of the manager or senior staff.I have stayed at servigroup hotels in benidorm before and for instance The Calypso which is only 3 star is far superior in my opinion in all respects.
There is a breakfast chef in attendance and if you can find him he will fry you an egg. However poached eggs are not possible.Entertainment is very poor and only about 3 times a week.There is an unfinished monstrosity opposite the hotel. The contractor has run out of money and it has been in this state for a couple of years and is unlikely to be completed in the foreseeable future.
I will probably use a servigroup hotel again but it will not be the Castilla.

  • Stayed April 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GretnaJohndavison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Benidorm hotels
0.4 km away
Servigroup Venus
Servigroup Venus
#8 of 191 in Benidorm
4.5 of 5 bubbles 1,628 reviews
0.4 km away
Servigroup Orange Hotel
Servigroup Orange Hotel
#20 of 191 in Benidorm
4.5 of 5 bubbles 927 reviews
0.7 km away
Hotel Don Pancho
Hotel Don Pancho
#3 of 191 in Benidorm
4.5 of 5 bubbles 1,577 reviews
Show Prices
Show Prices
Show Prices
0.7 km away
Riviera Beachotel
Riviera Beachotel
#2 of 191 in Benidorm
4.5 of 5 bubbles 2,179 reviews
1.0 km away
Sol Pelicanos Ocas
Sol Pelicanos Ocas
#36 of 191 in Benidorm
4.0 of 5 bubbles 6,537 reviews
0.8 km away
Servigroup Calypso
Servigroup Calypso
#13 of 191 in Benidorm
4.5 of 5 bubbles 1,345 reviews
Show Prices
Show Prices
Show Prices

Been to Servigroup Castilla? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Servigroup Castilla

Property: Servigroup Castilla
Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Benidorm
#12 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
Price Range (Based on Average Rates): €
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
Official Description (provided by the hotel):
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Ebookers, Expedia, TripOnline SA, Travel Republic (UK), TravelUp and Agoda so you can book your Servigroup Castilla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing