We recently visited from Australia, initially it was for 4 nights, but ended up being 11 nights.
The Location is fantastic,the Suites are great, the other rooms maybe a little small, but ok. the staff, particularly The manager , Christina on reception Caterina, and we also had a ver good waiter who I cannot remember his name , but it did start with a J Were great.
We had a few problems, but it's about how you handle the problems that counts, these 4 people handled every problem professionally, we would return to this hotel in a heartbeat, the food is awesome, housekeeping is great, I think maybe complimentary water, would go down well each day,in a 5* Hotel, also the Nespresso should be free.
We travel,worldwide, and normally these things are included.
Keep up the good work.More
- Free Wifi