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“Very GOOD”

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Villa Venecia Hotel Boutique
Ranked #1 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed 30 July 2017

We recently visited from Australia, initially it was for 4 nights, but ended up being 11 nights.
The Location is fantastic,the Suites are great, the other rooms maybe a little small, but ok. the staff, particularly The manager , Christina on reception Caterina, and we also had a ver good waiter who I cannot remember his name , but it did start with a J Were great.
We had a few problems, but it's about how you handle the problems that counts, these 4 people handled every problem professionally, we would return to this hotel in a heartbeat, the food is awesome, housekeeping is great, I think maybe complimentary water, would go down well each day,in a 5* Hotel, also the Nespresso should be free.
We travel,worldwide, and normally these things are included.
Keep up the good work.

Room Tip: Worth a visit
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  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank jamesflorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionVV, Director de Recepción at Villa Venecia Hotel Boutique, responded to this reviewResponded 6 August 2017

Dear jamesflorraine,

Thank you very much for taking the time to share your review with Tripadvisor community.
It was a pleasure for all of us to meet you and to read that you had a wonderful holiday with us and that you enjoyed everything about your stay.
We also appreciate your comments regarding some aspects that could be improved.

We hope you'll have an opportunity to visit us again in future,

Best regards,
Villa Venecia Hotel Boutique Gourmet.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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48 - 52 of 1,050 reviews

Reviewed 23 July 2017 via mobile

Spent our final night here whilst on honeymoon. Stunning views and complementary cava on arrival. Lovely room with cava and strawberries looking over the stunning sea views.

A couple of things I would like to mention :

The Spa bath didn't work, we had to get the mantience to sort it out twice and then only one set if jets worked. The heat lamp in the bathroom only worked when we flicked the switch in the electric box but was dodgy.

Wanted a late checkout as we didn't fly back untill midnight they told me to contact reception in the morning as they couldn't tell me in the evening. Phoned down in the morning and they said they were fully booked. Would of happily paid for a late checkout!

Breakfast was really nice, waiter serviced and alot to choose from.

For the price we paid for one night, don't think we would rush to come back.

Stayed: July 2017, travelled as a couple
1  Thank StephenSherratt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionVV, Director de Relaciones con Clientes at Villa Venecia Hotel Boutique, responded to this reviewResponded 29 July 2017

Dear StephenSherratt.

First of all we would like to thank you for choosing us for your holidays. We are sorry to hear that some aspects of your stay didn’t meet your expectations.

We always do our best to offer our customers the best service possible and your comments encourage us to continue improving day by day.

Regarding the spa is free for our guests, and has fantastic views of the Benidorm bay. Our spa has a pool with different jets, water-beds and lots of bubbles. We also have a jacuzzi, footbath, Turkish bath, and a lovely chill-out terrace where our guests can have a freshly made cocktail or a bottle of champagne.

About late check-out it depends on availability. Also, we have on the top floor a changing room where you can have a shower and a luggage room to store your bags.

Thank you once again for all your comments. Your opinion is important for us and we have taken on board your suggestions as they will definitely help us to offer a better service.

We hope we are given another chance to welcome you back again and exceed your expectations on your next visit.

Best Regards.

Villa Venecia Hotel Boutique Gourmet.

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Reviewed 19 July 2017 via mobile

Perfect location for the old town, fabulous views and a breakfast to die for. Service like you wouldn't believe.

Cava or a cold beer seated looking over the sea while your details are found to check in and every day something extra brought to your room from strawberries to a bottle of cava on the last evening.

Will definitely be visiting again!

Stayed: December 2016, travelled as a couple
Thank Lelren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionVV, Director de Relaciones con Clientes at Villa Venecia Hotel Boutique, responded to this reviewResponded 22 July 2017

Dear Lelren.

Thank you for taking the time to share this fantastic review of your stay at Villa Venecia Hotel Boutique Gourmet.

We are all so pleased to read your kind words and to know that you found the the views and the food so amazing.

We hope to have the opportunity to welcome you back to Villa Venecia Hotel Boutique Gourmet very soon.

Best Regards.

Villa Venecia Hotel Boutique Gourmet.

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Reviewed 15 July 2017 via mobile

I have wanted to stay in this hotel for a while now, and it didn't disappoint. Right from check in, to leaving, the service was amazing. We couldn't have asked for anything better. All the staff were attentive and nothing was too much trouble. The ladies who served us at breakfast each morning were lovely and always had a smile on their faces. We loved every minute , from the welcome check in drink, to the turn down service on an evening. And the lovely bottle of cava on our last evening. We will definitely visit again, we won't be able to stay anywhere else when we visit benidorm now.

Stayed: June 2017, travelled as a couple
2  Thank DeniseH1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionVV, Director de Relaciones con Clientes at Villa Venecia Hotel Boutique, responded to this reviewResponded 17 July 2017

Dear DeniseH1977.

Thank you so much for sharing your recent experience with us and with other visitors.
It's always a pleasure for us to read that our customers are happy about the holidays they spent at our hotel. We are glad that everything about your recent stay with us was fantastic

We are proud to read that you have enjoyed your stay in Villa Venecia Hotel Boutique Gourmet and hope to receive you back soon.

Villa Venecia Hotel Boutique Gourmet.

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Reviewed 13 July 2017

from the time we arrived till the time we left we were treated a star from the manager to the waiters & cleaners nothing to much trouble . we have been lucky to stay in a lot of hotels around the world & none come close to this jewel in the crown , the breakfast is something you will not get in other hotels & if you manage to eat a full breakfast take some larger clothes with you will need them to come home lol , the evening meal was something I will always remember . so thank you venecia you see us again

Room Tip: all rooms are sea view
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
3  Thank Baz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DireccionVV, Director de Relaciones con Clientes at Villa Venecia Hotel Boutique, responded to this reviewResponded 14 July 2017

Dear Baz W.

Thank you for leaving us such a lovely comment.

We are delighted to read that your stay was nice and that you have enjoyed it a lot. We love take care of you and make your holidays unique and unforguetable.

Our employees work very hard to offer you the best service possible and your comments encourages us to continue improving day per day.

We are glad to know that you enjoyed your stay with us. It is always a pleasure to receive positive feedback.

We hope it is not too long before we have the privilege and the pleasure of welcoming you back.

Thank you again for your encouraging words.

Kind Regards.

Villa Venecia hotel Boutique Gourmet.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Villa Venecia Hotel Boutique

Address: Plaza San Jaume, 1, 03501 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 192 Hotels in Benidorm
Price Range: €132 - €412 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Villa Venecia Hotel Boutique 5*
Number of rooms: 22
Official Description (provided by the hotel):
Villa Venecia is a new concept of "Boutique Hotel", the highest values based on the weather. Its unique location and its Mediterranean nature, is able to offer visitors.International Showcase of Valencia, each room is a different experience, an authentic atmosphere with elements of the main towns of this region, blessed by the gods. ... more   less 
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