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Reviews (1,369)
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Reviewed 13 October 2017

We arrived after a long drive from the south of Spain. There was a delay when we presented our vouchers. 'Sir, these are for tomorrow.' It was entirely our mistake. But, in spite of the fact that the hotel was almost full with a wedding party, they changed the reservation without the slightest fuss and gave us an excellent room with no surcharge. The hotel itself is a mile or so out of the main centre of Pamplona, and, by the time we arrived, there was no chance to explore the fascinating city as we should have wanted to; but the comfort and friendliness of the hotel means that we are likely to return there in the future. The dinner was attentively served and not expensive (86 euros including a decent bottle of wine) and the breakfast was excellent. We look forward to returning on a day that we had actually booked for!

  • Stayed: September 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank HUGH C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 17 October 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

Nice hotel in Pamplona. Super friendly check in. Very modern and spacious rooms. Nice breakfast, bars...etc...and cannot comment.

Within 20min walk you are in the heart of Pamplona.

Recommend this hotel all day long.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank endaxi0815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 17 October 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017 via mobile

This is the ultimate experience. Dinning is just indescriptible. People are amazing. This is a FIVE STAR hotel. If you like perfection in all the senses...this is for you. Location is so convenient. The rooms are master pieces. Whoever design this concept has the most amazing taste. The swimming pool, the sauna...it is just the perfect place to feel in heaven.

Stayed: October 2017, travelled with family
Thank Sonia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 10 October 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2017

Great service. Very accommodating.
Great design.
The balcony of the Deluxe room are priceless.
Great spa too.
Nice bar terrace where to enjoy sundowners
Very interesting contemporary menu at the restaurant.

Room Tip: best cues from the de luxe rooms with balconies
  • Stayed: September 2017, travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank DanielDuring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 3 October 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2017

We spent 2 great nights in this hotel.It is a very attractive building in a modern way.The large rectangular windows frame fab views.The rooms are extremely comfortable, a wonderful bed, electric black out blinds and so very quiet.The bathroom footprint is huge. It has a large open plan space for the bath and sink and a great separate wet room and then a separate loo.There are lots of extra lovely details - a mini bar with complimentary soft drinks, luxurious toiletries,chilled fruit waters in reception. The spa is very relaxing with a small indoor pool with water massage jets. The service throughout is excellent. I can highly recommend this hotel.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Clare A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 3 October 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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