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Reviews (1,363)
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Reviewed 22 August 2017

Beautiful design, excellent food, friendly staff. Incredible price/quality. Must do hotel on your way to Portugal or the south. We stayed 2 nights and planned to have dinner outdoors but food in hotel restaurant (Alma) was of such high quality that we had al our meals in the hotel.

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Bruno V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 24 August 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2017

Cant say enough about the quality of guest service, Excellent hospitality by all hotel personnel, Marina Galindo front desk and all the helpful staff
Also they have a really nice restaurant.
We were celebrating my husbands birthday, they kindly offer to take me and my daughters to buy some balloons and and a birthday card to surprise my husband.
(We always book 2 rooms).

Stayed: August 2017
Thank lucky70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 24 August 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2017 via mobile

Amazing place to stay! Service was impeccable and Sergio looked after us both nights, a really nice man with great manners. Would come back again just for the bread. The bar and gym are amazing amenities paired well with the very Bond villain style to the hotel itself.

Stayed: August 2017, travelled with family
Thank Charlie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 24 August 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017

When you arrive you are completely impressed. Wow ! This must have been quite a hotel when it opened a few years ago. Now the first impression still is great. But when you look a little closer...paint is peeling off, dust here and there, dirty stripes on the walls...waist of the shower doesn't work properly...terraces and garden are not so clean...Breakfast is badly organised...we were asked at what time we would take breakfast...we were 15 minutes late and still the buffet was in preperation...Conclusion: great value, nice hotel...but it can go two ways...or management will take action, take on the maintenance problems and find a solution for the sloppy breakfast service...or the hotel will go downhill...either way we will check again next year...

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank gertbrugge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 24 August 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017 via mobile

Amazing hotel with a beautiful and modern decoration, big rooms with a great view . Great for relaxing , with SPA and swimming pool. We really enjoyed our time there. Really recommend. Great food. Amazing service.

Stayed: July 2017, travelled as a couple
Thank AnaccH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
directora350, Director General at Alma Pamplona, responded to this reviewResponded 24 August 2017

Dear guest,

Thank you for your comments.

We are glad to hear you had a wonderful time at AlmaPamplona.

I want to personally thank for your kind words and also for spending time to write us about your personal experience.

Looking forward to welcoming you again!

Kind regards,

Adriana García
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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