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1 - 6 of 247 reviews
Reviewed 15 May 2019 via mobile

Currently travelling Costa de Sol back to Eurostar in 5 days time.
Check in went well, nice room with a bath which David loves.. Went out for dinner, as the restaurant was filling up with workers as was evident by the number of vans in the carpark.. Whilst driving to the marina just outside the hotel were a group of boys 13/14 - a football team we presumed from their clothing.
On arrival back around 22.20 we filled the bath and then bed.. We had driven from Duquesa 600km away.. So needed a good night sleep..
Around 23.15 shouting, doors banging and running up and down the corridors started. Twice we went out, it was the foot ball boys. This noise went on for an hour, we tried contacting reception but no answer.. Eventually a teacher turned up.. It still took a while to get back to sleep.. 6am they start again..
When we checked out at 8.45am the receptionist didn't want to know and walked away from me when l said we wanted to complain, she fully understood what we were saying.. but was not interested... Shame, reasonable hotel but if customer service doesn't count why would you ever want to return..

Date of stay: May 2019
Trip type: Travelled as a couple
2  Thank Angie329
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 7 November 2018 via mobile

My wife and I stayed there while traveling in Spain and the hotel was great.

First off this Hotel is fairly close to Downtown, so a quick drive or a cab ride will get you to the historic downtown.

The hotel was quite nice, simple rooms, an ice machine which is the first one we've actually seen in Spain, there is a Grocery store about a 5 minute walk from the hotel or a 30 second drive with it being very easy to drive back.

Originally we had a room on the second floor, but what happened when we got back from being out in the town the Air Conditioning wouldn't come on, and it was 30 degrees and very humid in the room (My wife had just had a shower). We couldn't get the HVAC controls to work at all, the dehumidifier setting or even just straight ventaliation, we spoke to the girl at the front desk who came up to take a look, couldn't get it working herself, very politely explained that they don't have a maintenance person on staff and changed our room to where the Air Conditioning was working, she even let me check to make sure before she put us into another room.

The restaurant was also very good, both my wife and had the gourmet hamburger which was delicious, the fries that came with it were very good as well. The chamber really was gourmet with a gourmet cheese too, it truly was fantastic.

Parking was fairly easy, we never had a problem finding a space, but we didn't get to the underground parking so I can't confirm how good that was.

The room was simple, and clean. Would definitely recommend as an inexpensive hotel that believes in quality.

5 out of 5

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Montaya007
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 September 2018 via mobile

Due to a family emergency we had to fly to Spain and needed a hotel close to the hospital, I found this through booking.com advertised as breakfast included in room rate but the price went up when we checked in, the only good thing is this hotel is clean. The breakfast is inedible coffee machine broken the food available was toast or bread, bacon hard boiled egg cereal and warm milk, it was disgusting, when we booked it stated al a carte menu that’s s laugh the restaurant wasn’t open after breakfast you couldn’t get anything no coffee no snacks no evening meals I believe the restaurant was open briefly for a bit in early evening but it was always closed when I checked, no staff told us what time the restaurant open as this hotel is in the middle of an industrial estate so nowhere else to go. The rooms are clean and basic air con not great but it did cool eventually, the fridge in our room did not work, but only here 3 days so did not report it. Couldn’t even get a coffee in the hotel, cartenga is a lovely little historic town beautiful but never again in this hotel

Date of stay: September 2018
Trip type: Travelled with family
Thank Jo H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 December 2017 via mobile

A great location to stay to visit Cartagena if you have your own transportation. Hotel is modern, in good condition and rooms are of a reasonable size. It is only 3 stars but rooms have a small fridge mini bar, safe and excellent air conditioning/heating. The free parking is a bonus. Staff on reception are friendly and efficient and speak excellent English so asking for extras such as more pillows isn’t difficult. There is a bar and restaurant at the hotel but we decided to walk the 20 minutes it takes to a vast shopping centre with numerous bars and restaurants to have our evening meals.
It is a great hotel for your £36 per night and would recommend it if you plan touring the area.

Date of stay: December 2017
Trip type: Travelled as a couple
Thank P2451YGstevej
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 14 December 2017 via mobile

Average room, small but cleaned.
The restaurant is by far the worst of Spain.
Food is horrible, barely edible, the service is below acceptable. The breakfast is barely acceptable. Price of the restaurant is too high (11 euros for the menu of the day) considering you’ll be looking for a restaurant as soon as you get out of that nightmare.

Date of stay: December 2017
Thank tommason940
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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