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3 - 8 of 696 reviews
Reviewed 8 March 2022

Walked to our hotel stopping for lunch at Restaurante Los Habaneros in a hotel by the same name. I had Bocadillo de Pollo (fried chicken sandwich) and my spouse had Fish & chips. Both very taste and service prompt.

Date of stay: February 2022
    • Service
1  Thank Ronald L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gloria Sánchez, Marketing at Los Habaneros, responded to this reviewResponded 15 March 2022

Thank you very much for your comment and rating. We hope you enjoyed our facilities and services. We look forward to seeing you soon at Hotel Restaurante Los Habaneros.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2022

Driving in to Cartagena, it was so easy to get to this hotel, and yet it was only a short walk away from the places I wanted to visit; and early Saturday afternoon, I was able to park right in front for free until Monday morning.

The room I was given was great: it was on the top floor and had a large balcony to the front of the building, giving great views over the city. Although it was maybe a little tired, it was comfortably furnished with a large bathroom (and a jacuzzi).

There is a more formal restaurant as well as a cafe attached to the hotel. Breakfasts were served in the cafe and there was no buffet due to covid prevention measures, but food was good and portions reasonable. Residents in the hotel got a discount on dinner in the cafe, which was exceptionally good value.

Date of stay: October 2021
    • Value
    • Cleanliness
    • Service
Thank M1DXB
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Gloria Sánchez, Marketing at Los Habaneros, responded to this reviewResponded 13 January 2022

Thank you very much for your opinion and your comment, we are very glad that your stay in our facilities was as we expected. Our aim is to make our guests feel at home and enjoy our restaurant. It would be a pleasure to see you again at Hotel Restaurante Los Habaneros, we look forward to seeing you!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2021 via mobile

This hotel needs some money spent on it to bring it up to modern standards even for a 3 star.
The restaurant is very nice and modern and has had money spent on it but the rooms have not had any upgrade in a long time. The staff were lovely especially in the restaurant and the food was very enjoyable.
However, We could not understand why we were given disposable plates, cutlery and cups for the 4 breakfasts we were there when some others were given proper items during the same meal.

The rooms were really old fashioned and quite dark. There were almost no electrical sockets so we had to unplug the room phone next to our bed for charging mobiles. The beds were poor quality with mattresses as hard as boards and very uncomfortable. Old sheets and blankets, not duvets.
No waste paper bin in bedroom, only 1 in the bathroom. Wall light shade very stained with water marks.
We were only given a small water bottle each on our first day and had to buy our own big one for 3 people.
The bathrooms were clean but unhygienic with black mould on both bathroom ceilings due to zero ventilation or extractor fans. Big cracks in the walls, ceilings and tiles.
Toilet seat needed replacing as there was a section that had peeled off, this is very unsanitary.
There is a problem with the plumbing as the bathroom emitted sewage/drain smells the whole time we were there.
Another unsafe issue was that there was an electrical socket of some type with a loose cover hanging sideways by one screw so we could see the wires beneath

Date of stay: December 2021
Trip type: Travelled with family
Thank goodreports2013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 October 2021

The location of this hotel is superb. Very close to the train and bus stations and the most famous monuments. Hotel room a bit dated, large bathroom, fridge available. But there is no kettle or cups to make yourself a cup of coffee or tea. The breakfast was good. We only stayed one night at the hotel so overall we have nothing to complain about.

Date of stay: September 2021
    • Value
    • Rooms
    • Service
Thank PIOTRiGOSIA
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 September 2021 via mobile

We highly recommend this hotel and it’s staff. We enjoyed a 5th floor room with roof terrace which gave wonderful rooftop views of old Cartagena. Our room was clean and comfortable. All staff were very courteous and helpful. This was an ideal base from which to explore Cartagena on foot.

Date of stay: September 2021
Trip type: Travelled as a couple
Thank Parkypooplepoplepips
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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