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Reviews (1,367)
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Traveller rating
525
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All reviews great location superior room large car lovely hotel the hotel car park central location restaurants and shops the air conditioning port area tapas breakfast was excellent short break harbour terrace nh aziz toiletries
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13 - 18 of 1,367 reviews
Reviewed 5 September 2021

The room had a beautiful view of the Port and location is perfect despite being very central, there was no noise in the room, perfectly sound proof.
Perfect room cleaning.
The staff was very friendly at all times and the breakfast was very good.

Room tip: Rooms with sea view
Date of stay: August 2021
    • Rooms
    • Cleanliness
    • Service
Thank Rita A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 August 2021

Best hotel in Cartagena, hands off.
They went out of their way to ensure we enjoyed the perfect stay.
Hotel parking is convenient, and even fun if you travel with children and they enjoy an elevator car ride!
The hotel is spotless clean. The staff professional and attentive.
COVID protocols were dutifully followed, making us felt safe and cared for.
Breakfast is excellent, both in quality and quantity.
We had gone several times, and won’t ever go anywhere else.
Recommend

Room tip: Balcony rooms with a view are a must.
Date of stay: August 2021
    • Rooms
    • Cleanliness
    • Service
1  Thank Thousandeurist
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 August 2021

We stayed two nights in the hotel, on the 5th floor, room with terrace, including breakfast. The experience was as we hoped, nothing to complain about. Covid restrictions were taken care of and we felt safe. On our next visit to Cartagena, we will be staying at the same hotel.

Date of stay: August 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
1  Thank UngePedersen
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 August 2021 via mobile

Location is absolutely brilliant for exploring Cartagena.

The Staff are attentive, good communication.

Rooms ok, not very big, and perhaps a little disappointing for a 4 star hotel (€4 for a bottle of water, none provided. No tea/ coffee, thin towels)

Parking is an eye watering €19 a night, park in garage around the corner for just over half price.

Overall, it’s a 2-3 star hotel in a 5 star location

Room tip: Book parking elsewhere
Date of stay: August 2021
Trip type: Travelled as a couple
Thank 133antonyq
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 23 July 2021

Room was very clean and functional but is was a little worn. Shower needed fixing. Breakfast choice was very good. Staff were helpful with good language skills. Information could be improved in respect of what was on the menu for breakfast. Air conditioning, which is essential in the summer was very powerful

Date of stay: July 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank leeledwith
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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