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All reviews steam room beautiful hotel lovely boutique nespresso machine a lovely stay stayed in a junior suite turn down service star hotel good size exploring madrid loved this hotel two metro stations small balcony walked everywhere within walking distance reception staff spent nights
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Reviewed 4 weeks ago

What a lovely hotel in a perfect setting for exploring Madrid. Easy walk to two Metro stations. Walkable to main tourist sites and nearby lovely residential areas... or take the subway. Room (Jr Suite) was gorgeous with super-high ceilings and lots of natural light. Vibrant neighborhood but not noisy at night with windows closed. Bathroom a very nice size for a European capital. Nice sitting area in the Jr Suite. Plenty of closet space for two Americans traveling for two weeks.

Service was very professional and responsive. Housekeeping was immaculate. Front desk was friendly and helpful. Minor quirk that is so common in Europe even at the best hotels: no clothes iron or ironing board! They did provide (on request) a very awkward steamer that would use up its entire reservoir of water to steam a single shirt. Please - just have an iron and ironing board in each room. Made preparing for dinners out abut of a chore and I just opted for their prompt and reasonable dry cleaning / pressing service.

Breakfast room is gorgeous and the food is quite good but we also often breakfasted elsewhere as we were on our way for day-trips out of the city, etc.

Room Tip: Loved the Junior Suite - is bigger in person than pics online seem to show. Large bathroom.
  • Stayed: May 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank GipperPDX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2018 via mobile

We were staying in an Airbnb and had to move out quickly. This hotel was close and what a find. It was fantastic. Great rooms, price, service and location. Breakfast buffet very good too. Would definitely recommend.

Stayed: October 2018, travelled as a couple
Thank Nick1A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2018 via mobile

Being a little tired from a well deserved vacation, Madrid was our last stop before coming back home.
This hotel was just what we needed, close to everything but not on the tourist strip, surrounded by authentic Madrid shops, markets and people, it is exactly what you crave for to actually rest.
The hotel itself is comfortable, very spacious rooms, nice amenities. For us at least after trying the same breakfast in every hotel no matter what country we were, what really made our stay different was exactly that: their breakfast! Superb taste and excellent variety. You could think that I’m overreacting but believe when I say that once you’ve been on the road for weeks all hotel food looks and tastes the same and having in Urso such a great meal really improves your mood.

Stayed: May 2018, travelled as a couple
Thank Larita_Bones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2018

Very pleasant hotel, good location, very clean, rooms are fairly big based on european style. Breakfast was good, continental breakfast & offer eggs as hot meal.
Staff very nice, no issues, stayed for 4 days, bar was nice & relaxing. located 2 min walk from the subway, 30 mins from airports ( Euro 30.00 - Taxi ).

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Service
1  Thank travelots26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2018

My mother and I really enjoyed staying at the URSO hotel in Madrid. It's classy, clean and the personnel were very helpful. They were always there to answer my million and one questions and checked to make sure we were enjoying ourselves. It's centrally located and close to many restaurants, shops and grocery stores. The post office is literally right across the street.

  • Stayed: September 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank kanoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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