I only booked this hotel because I was in a hurry. I booked one of their apartments for six people
First of all, they say they have Wifi but it doesnt work, and I called them to fix it and they keep saying they will but they didnt during my 5 nights stay. Whatever I asked for in room was not supplied (Shampoo, extra blankets etc..)
When checking out they said that the sofa was dirty and needs cleaning. They charged 75 euros for that and I accepted. Two months later they deducted 550 euros saying that they had to buy new sofa!! becuase they were not satisfied with the cleaning results, even though they told me before it would not cost them more than 100-200 euros maximum! which was already too much for small discoloration
They also say there is a Jacuzzi in the hotel, it turned out there isnt, it is only in some rooms and not a hotel facility
Its also extremely noisy at night with so many people partying and shouting all night every night
My advice, Madrid has many great hotels with wonderful people, please do not book this hotel unless you had to sleep on the street!
- Official Description (provided by the hotel):
- Boutique Hotel in Madrid's Center ... more less
- Reservation Options:
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- Also Known As:
- Abalu Hotel Madrid