We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (966)
Filter reviews
966 results
Traveller rating
374
432
113
29
18
Traveller type
Time of year
LanguageAll languages
More languages
374
432
113
29
18
Show reviews that mention
All reviews madrid airport campo de las naciones convention center juan carlos the congress excellent business hotel huge park metro station free shuttle connecting flight swimming pool business area an early flight executive room small gym shuttle service taxi ride
Filter
Updating list...
38 - 43 of 966 reviews
Reviewed 8 November 2017 via mobile

Great hotel and location a distance walk (2min) from Metro and Feria Madrid!
The metro next to the hotel
Could take you to the center of the city in 20-25min!
The hotel has its own airport shuttle which is great!
Very clean and large rooms!
Friendly staff!
Correct breakfast!
To definitely go to again!

Stayed: December 2016, travelled with family
Thank imane b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest E, Front Office Manager at Pullman Madrid Airport & Feria, responded to this reviewResponded 21 November 2017

Thank you very much for sharing your feedback after your business trip.
We are very happy to see that was a perfect stay and we hope to welcome you in near future.

Best regards,

Laura Peláez
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2017 via mobile

We arrived early evening to be close to the airport for a long Intercontinental flight the next morning.
The room was good although odd not having a desk.
The bathroom was nice with an excellent shower.
My daughter left a necklace in the room which she remembered while we were at the airport. We rang the hotel and spoke to housekeeping who went to the room and found it. It was subsequently posted home to us in Australia at minimal cost and we were very grateful. Thank you.
Excellent choice for a quiet hotel close to Madrid airport and the convention centre.
The airport shuttle was very convenient to the airport.

Stayed: September 2017, travelled with family
Thank notthisgoodathome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest E, Front Office Manager at Pullman Madrid Airport & Feria, responded to this reviewResponded 7 November 2017

We very much appreciate your comments regarding your stay at the Pullman Madrid Airport & Feria.
We are delighted to read that you enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.
Thank you for your kind feedback, and we hope to see you again soon for another good journey with us.

Kind regards,

Laura Peláez
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2017 via mobile

I would not recommend this hotel even though it is nicely appointed. Three or four hotels share one van so the shuttle ride to the hotel seemed long to me. Our driver was a jerk and, although the hotel says shuttles come every half hour, we waited 45 minutes. I had an early plane to catch and the first van leaves the hotel at 6:00AM. I paid for a cab that cost me €24 for the 10 minute ride me to the airport. The cab to the airport from Madrid cost €30. The cost, therefore, was considerably high for an airport hotel.

Stayed: November 2017, travelled as a couple
1  Thank avidtraveler1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest E, Front Office Manager at Pullman Madrid Airport & Feria, responded to this reviewResponded 7 November 2017

Dear guest,
Thank you for taking the time to share your feedback after your stay with us.
Our shuttle bus service has stops in all the terminals and in Ibis Barajas. The frequency is every 30 minutes with two exceptions: there is no shuttle from airport at 10.30 neither 19.00pm. May be your arrival was in that period.
We hope to see you again in future.
With warm regards,


Laura Peláez
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2017

Average hotel. Nothing special. The food at the restaurant was horrible, tasteless and poorly cooked. Waiters were very ignorant, arrogant, careless and with very poor manners. Waiter Ramon was extremely rude when we requested to bring the appetizer before the main course (very basic request). We tried to complain with the manager and oh surprise, nobody was around. Please do not eat there, go outside and get something decent in a nice environment.

  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank diego428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest E, Front Office Manager at Pullman Madrid Airport & Feria, responded to this reviewResponded 3 November 2017

Dear Diego,
We would like to apologize again for the inconvenience during your dinner.
Our main objective is your satisfaction and we will take appropriate measures to avoid any future occurrence.
Thank you for sharing your comments. I hope that finally your experience was not very poor.
We hope to welcome you in future.
Best regards,

Laura Peláez
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 October 2017

Pullman has a free airport shuttle that runs like a clock and takes about 20 minutes including a stop at one of their other hotels enroute. Great hotel! Not your typical airport hotel as it is well a appointed and in a really great location. Next to a huge park with running and bike trails and a ten minute walk to some good restaurants and a lovely department store. A short walk to the subway to the center of Madrid. Hotel desk staff friendly and very helpful. Printed our boarding passes and provided us maps and restaurant information. Lovely quiet comfortable room.

Stayed: October 2017, travelled as a couple
Thank Justatravellerbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest E, Front Office Manager at Pullman Madrid Airport & Feria, responded to this reviewResponded 30 October 2017

Thank you very much Justatravellerbc for your positive feedback.
We are very glad to read all your comments, specially the one about our friendly staff.
We hope that your next stay will be as pleasant as this one.
Best regards,

Laura Peláez
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews