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“Perfect for Family traveling”
Review of Luxury Suites

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Luxury Suites
Ranked #224 of 438 Hotels in Madrid
Certificate of Excellence
Reviewed 18 April 2012

I chose Splendom Suites based on previous reviews, and I was pleasantly surprised by the place. The whole staff could not have been more helpful and eager to please, especially Felipe at the Reception desk. He handled our restaurant reservations and recommended best places to goLocation is greta right between the Puerta de Alcala and Cibeles Fountain, on Salamanca. If I go again with my family I will definitely stay there.
If there was one thing I would consider a (very minor) negative was the fact they were doing some remodeling on our floor. However this was handled very well and we barely noticed, although the electricity in our room went out a couple of times, not sure if related to the remodeling. In any case, every time we had a comment or an issue the staff responded within minutes.

Room Tip: Rooms facing the street, although can have a better view of Calle de Alcala, might be a bit noisy du...
  • Stayed: April 2012, travelled with family
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2  Thank Luis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Luxury Suites, responded to this reviewResponded 22 April 2012

Thanks for sharing your experience. First off thanks for trying us out and your kind words about our staff.
We are happy you enjoyed your stay with us and we apologize about the remodeling but as a new brand property we had some minor details just to be perfect!
Hope to have you back soon !!

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Reviews (284)
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148 - 152 of 284 reviews

Reviewed 13 April 2012

These apartments are centrally located, well furnished, clean and with great service from concierge and cleaning staff.

Room Tip: Our room was at the back, so although it had no view it was very quiet. The fron rooms face the stre...
  • Stayed: April 2012, travelled with family
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1  Thank TraceyT_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Luxury Suites, responded to this reviewResponded 22 April 2012

Our customer's comments are always valuable for us in order to keep improving our services.
We are glad you enjoyed your time at Splendom Suites and we look forward to having you again with us.

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Reviewed 13 April 2012

Excellent central location and well appointed apartments. Have stayed here several times when in Madrid for business and with family for a trip

  • Stayed: February 2012, travelled with family
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Thank KT34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Luxury Suites, responded to this reviewResponded 22 April 2012

First we would like to thank you so much for your loyalty . It was an absolute pleasure to accommodate you and your family .
Please let us know about the next time you will be styaing with us.

Patricia Canes
pcanes@thesuitesgroup.com

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Reviewed 12 April 2012

Where to start ...
Location - easy access by car, metro, sightseeing tours or bus (we drove from Granada and found hotel easily - no city stress, we used metro 50m away, airport bus 50m)
Appartment - spacious, stylish, separate lounge / sleeping areas for kids / adults, even dining table and kitchen
Service - 6th flr multi-functional lounge / breakfast dining area, playroom, rooftop balcony fantastic + multi-lingual staff very accommodating and friendly
For families they have thought of everything!! Travelling with kids can be stressful at times - this hotel allows the kids to zone out in the way that kids like to do.
If only there was one of these in every city.

  • Stayed: April 2012, travelled with family
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1  Thank LuckyLooch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patricia C, Director Comercial at Luxury Suites, responded to this reviewResponded 22 April 2012

Thanks for the wonderful words !! We are delighted to hear that you and your family enjoyed your stay with us. One of our main goals is make you feel like at home specially when travelling with kids.
Thank you for writing and please stop by soon in Madrid or Barcelona!

Patricia Canes
pcanes@thesuitesgroup.com

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Reviewed 11 April 2012

On my second trip to Madrid, I stayed at the Spendom with my husband. Other than the traditional Easter Week rain, I had a wonderful time largely due to the fabulous staff, comfortable room, and excellent location of this great, small hotel. We ate breakfast daily at the restaurant on the 6th floor---a great selection of traditional Spanish dishes, as well as the usual American/British options. One rainy afternoon while my husband was working, I made my way to the restaurant for a late lunch and had wonderful tapas recommended by the staff. The restaurant has an area especially geared towards children, so this hotel is an excellent choice for families.

I really can't say enough about the warmth, friendliness, and patience of the amazing Staff...patience because never once did they complain when I attempted to use my 8 weeks of Rosetta Stone Spanish or when they answered my endless questions (preguntas).

This is our hotel of choice in Madrid.

Room Tip: The rooms not facing C/Alcala will be quieter.
  • Stayed: April 2012, travelled on business
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1  Thank Stephanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Luxury Suites

Address: Calle Alcala 57, 28014 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Barrio de Salamanca
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #224 of 438 Hotels in Madrid
Price Range: €139 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Luxury Suites 4*
Number of rooms: 18
Official Description (provided by the hotel):
Located in Alcala street between Puerta de Alacala and Plaza Cibeles, next to Parquedel Retiro and just a few steps from the art museums of the Golden Triangle (Museo del Prado, Museo Thyssen-Bornemisza and Museo Reina Sofia). Within walking distance to Puerta del Sol and Teatro Real.Luxury Suites offers 18 one and two-bedroom apartments ideal for short, mid and long-term stays, the size of which varies from 65 sqm to 135 sqm including a duplex and connecting apartments.All completely restored with contemporary design and allthe comfort of a home away from home.All Double bedrooms with king size bed or twin beds, one or two bathrooms with Molton Brown amenities, fully equipped kitchen, living room/dining room with sofa-bed. ... more   less 
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