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1 - 6 of 43 reviews
Reviewed 17 February 2020

This hotel is very central within walking distance of virtually everything. The staff are helpful and friendly. The rooms are small but clean and modern. Breakfast is continental but perfect for us. Nothing was too much trouble. A free safe, bottled water and shower gels etc were plentiful.

Room tip: Rooms on the front can be a little noisy, but double glazing sorted that for me
Date of stay: February 2020
    • Location
    • Cleanliness
    • Service
1  Thank Lynne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 January 2020 via mobile

Excellent hostel, right near all the main attractions. Spotlessly clean and very quiet. The rooms are smallish but great value for money considering it is right in the centre. Staff friendly and attentive. Breakfast is a bit quirky, self service continental in a kitchen style area. Gets a bit crowded if everyone goes down at the same time! Food was fresh and replenished regularly. A hidden gem, we would visit again.

Date of stay: January 2020
Trip type: Travelled as a couple
Thank Car103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2019 via mobile

Spent four nights here with eight girlfriends. It is on the third floor but there is a lift. The rooms are on the small size but adequate and very clean. The bathroom has a great shower, wash hand basin and loo. All very well presented and complimentary shower gel, a comb and makeup remover, as well as soap were left for our use. The aircon worked well and there is a safe deposit box for currency, passports, valuables etc.

The breakfast room is tiny and can only fit about eight at a time. Several different teas were available, as well as coffee. In the fridge were a choice of milk, yogurt, ham and cold meats. Lots of fruit was left out as well as cereals, croissants and little cakes. There was a toaster and several choices of bread. It could get a little cramped in the kitchen but on the whole, it was fine.

The hostal is well located for trips to the Prado, cathedral, royal palace and also for shopping.

We loved staying here and the staff were very helpful with advice about trips etc. I would stay here again.

Date of stay: October 2019
Trip type: Travelled with friends
1  Thank kaysmith231
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2019

My daughter and I stayed here for 3 nights ( Monday to Thursday) early October. We didn’t arrive until 10.15pm and were really put off by the small side street, with lots of people hanging around close to the hostal. Luckily we were dropped off outside and found the hostal was on the 3rd floor, with others above and below. On entering the hostal through a secure doorway we were amazed to find a very stylish building. The manager was waiting for us and checked us in promptly, explaining the hostal keys etc and then showed us our room. All I can say is WOW! We shared a twin, not huge but adequate. En suite was modern, with hot hot water, hairdryer and a large shower. In the room was a safe(free), large TV not many English channels but not bothered. No wardrobe but hanging space and shelves provided. The twin beds were very comfortable and we had good nights sleep as couldn’t hear any noise from outside whatsoever. The air conditioning/ heating was excellent too. The room was cleaned daily and also towels replaced every day. The breakfast room was small but everything was there for you. Hot coffee, selection of teas and a kettle for boiling water. Fruit juices, cold drinking water, yoghurts, fresh fruit and the full continental breakfast was provides.The room was spotless as was the whole of the hostal. We felt very safe and secure while staying there. A lift is just outside. I would certainly recommend this hostal for value and cleanliness. The staff were lovely and extremely helpful. All in all a fantastic few days and I would certainly stay again.

Date of stay: October 2019
Trip type: Travelled with family
Thank richandlin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2019

The stay at Hostal Royal Cruz was perfect from the start. Super clean, breakfast is fresh and delicious and beds are very comfortable! They also provide make up remover sachets and a disposable brush in the bathroom. They also provide four different spots of WIFI (according to your room area - you will find a plan/map in the room), so all bedrooms have good connection to the internet. I really recommend this hostal! Thank you Hostal Royal Cruz for the stay.

Date of stay: September 2019
    • Value
    • Sleep Quality
    • Service
1  Thank cassardora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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