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“Amazing pizza place in Madrid”
Review of Massa Pizza

Massa Pizza
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Ranked #335 of 12,952 Restaurants in Madrid
Certificate of Excellence
Price range: US$11 - US$34
Cuisines: Pizza
Neighbourhood: Chueca
Restaurant details
Neighbourhood: Chueca
Reviewed 27 September 2017

This place was recommended by a colleague and the outcome surpassed expectations. The pizza was amazing and the cocktails even better. Excellent relation quality-price for the city centre of Madrid (we ended up with 25€/pp, cocktails and dessert incl.).

Date of visit: September 2017
    • Value
    • Service
    • Food
1  Thank ruimarques1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia P, Director de Relaciones Públicas at Massa Pizza, responded to this reviewResponded 7 October 2017

Thank you very much for your visit and for the great rate . We are glad to read that you've enjoyed with our pizzas and cocktails .
Hope to see you again !
Best regards ,
Massa Pizza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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35 - 39 of 383 reviews

Reviewed 20 August 2017 via mobile

The food was excellent and ready superfast! The perfect place for a cosy, yummy evening! Lovely design and lovely people! Will definitely go there again.

Date of visit: August 2017
1  Thank laila2408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia P, Director de Relaciones con Clientes at Massa Pizza, responded to this reviewResponded 27 August 2017

Thank you very much for the visit and for rating us . We are glad that you've enjoyed our food . We really appreciate the words that you dedicated to our staff .
We are looking foward to your next visit !
King regards ,
Massa Pizza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

Me and my family are the three kinds of pizza the food was amazing . One of the best pizzas that I ever ate
I recommend it

Date of visit: August 2017
Thank yogi0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia P, Director de Relaciones con Clientes at Massa Pizza, responded to this reviewResponded 27 August 2017

Thank your very much for the visit and for rating us . We are really happy to know that ous pizzas was one of the best pizzas that you ever ate .
We are looking foward to your next visit !
Best regards ,
Massa Pizza

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

After ordering one pizza (which was a bit small) we proceeded to try and order a second. I asked to select ingredients and the waiter told me it is "impossible". Either this is because they are so arrogant that they won't listen to the requests of their customers or because they are serving pre-prepared/frozen pizzas. The dough is also quite soft in the middle so this might explain it.

Date of visit: August 2017
Thank Yngvar V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia P, Director de Relaciones con Clientes at Massa Pizza, responded to this reviewResponded 12 August 2017

Dear Yngvar ,
We are sorry that your experience has not been up to your expectations.
As you could see we have an open kitchen so that our clients can see at all the time how our pizzas are prepared. Home-made. No secrets!
Our business concept doesn't include the option of personalising or customising pizzas. We work hard testing special recipes prepared with first class and fresh ingredients. This is what our manager explained you when he took your order. He was only doing his job. However he kindly offered to you the option of adding or removing some of the ingredients from our pizza recipes. We are sorry this behaviour seemed arrogant.
We are also aware that not everybody will like our concept. Thanks a lot for your visit!
Kind regards ,
Massa Pizza

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Reviewed 9 August 2017 via mobile

This place is not for everyone. Pizza range is not like Pizza Hut or pizza express ( for those familiar with uk based pizzeria chains). It's their own recipes. So you'll need to be prepared for something a little different. We ordered a mushroom (with four different mushrooms), a ham and mushroom and a margarita (sounds familiar but with their own twist). All were good sized and tasty. SerVice was pretty good. Unusually the music was 1980s uk chart music; great for my wife and I but the kids winced!

Date of visit: August 2017
Thank Peter B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Claudia P, Director de Relaciones con Clientes at Massa Pizza, responded to this reviewResponded 27 August 2017

Thank you very much for your visit and for the great rating . We are happy to know that you've had enjoyed with our pizzas .
Hope to see you again !
Best regards ,
Massa Pizza

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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