I can easily forgive that the hotel needs a fair bit of cosmetic maintenance (see pictures of a few items) but the fact it felt physically unsafe wasn’t acceptable.
The hotel uses a motion detector system to turn on hallway lights. Unfortunately, it’s not configured well. The dark picture below is my first two steps into the hallway (from either direction). The picture of the staircase was lightened automatically by my iPhone.
And while it’s likely the city rather than the hotel that created the problem, there is a curb that is invisible to those of us with depth perception struggled (see grey stone picture). The two parts are a step of three inches. Tape (yellow or reflective) would really help.
The breakfast was “meh”, they use only half the room (making it feel crowded), and the towels they insist on leaving take up the entire area by the sink.
The person who was the Front Desk manager said that they were aware. (I’d asked to speak to the hotel manager but he refused to check.) I’d said I felt the problems deserved a one-star review. He told me I was wrong! No sense he cared at all (perhaps because I asked to speak in English and subtlety is English is tough.) He did have a safety light turned on in my hallway (which did help though it buzzed all the time).
So three stars but I doubt I’d return.
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