This is a perfectly nice hotel in a great location. There is nothing outstanding about it but nothing bad either. Girona is a medium size city with an interesting old section. This hotel is located a short walk from everything in the old area.
Dear Dugan 65, Firstly, we would like to thank you for choosing us to make your stay in the very center of Girona. Thank you for your time and for sharing your detailed opinion with us. Your feedback is vital in order to improve our daily service. We look forward to welcoming you back to the hotel. The whole team is at your disposal. Thank you very much. Best Regards. Eduard H. Front Desk Manager Hotel Peninsular ***
Lovely staff who are very helpful, the rooms also nice and the location is perfect because it’s in walking distance of many cafes, restaurants, museums, tourist attractions and near a train and bus station. Only thing that would be nice is a pool 😂!!
Dear Newby2217, Firstly, We want to apologize for the late reply. We would like to thank you for choosing us to make your stay in the very center of Girona. Thank you for your time and for sharing your detailed opinion with us. Your feedback is vital in order to improve our daily service. We are very excited to receive your rating! Thank you for all your comments. Our staff is glad to have been of service to you. We take note of your comment about the pool! It was a pleasure for us to have you in our Hotel, and we look forward to welcoming you back. The whole team is at your disposal.
Hotel has two exits onto different streets, both are just a few steps from bridges over the river. In additon to the cafes and small supermarket opposite it means that the many cafes and bars of the old town are very closeby.
Room was fine, good size, twin beds, big bathroom, room safe but not much of a view.
Breakfast was standard European fayre, breads, hams, cheeses etc.
Hotel was very popular with cyclists.
Dear Spanishlearner, Firstly, We want to apologize for the late reply. Secondly we would like to thank you for choosing us to make your stay in the very center of Girona. Thank you for your time and for sharing your detailed opinion with us. Your feedback is vital in order to improve our daily service. We look forward to welcoming you back to the hotel. The whole team is at your disposal. Thank you very much. Best Regards. Eduard H. Front Desk Manager Hotel Peninsular ***
Hotel is located in the heart of Girona and that was the reason we reserved it for 10 nights. Although the location is excellent, we were pretty surprized with the type of room we recieved. It was new and looked very well. We upgraded it to have 3 beds in it. And here come the problems:1.There is no closet in the room whatsover. So for 10 nights we had to live on our suitcases all over the room 2. for some reason the window could not be closed, and also the radiator could be colsed...1 so its either its too cold or too hot or too noisy from the street...;-(. 3.There was a problem with the toilet and an electricity socket was damaged and therefore dangerouse (open wires in the bathroom). We told reception and they sent someone to fix both the day later. 4.unfortunately they were not fulling the soap in the bathroom so we had to buy soap...!!! when I asked the reception he was pretty nice and sorry - but he is alone in the hotel... so he gave me some soap in hands... this waas fo two days alredy - in these days thye did not clean the garbage so we had to fill grabage in nylon bags we bought... :-(
so you understand. The potential is there but for some reason either we did not have luck... but most probably the hotel is understaffed and not controlled well... pity. It seems we were the first guest who stayed there so many days... most stay for one or two nights and do not suffer the issus we had...
Dear Sir or Madam,
Firstly, thank you very much for your recent stay at the Hotel Peninsular and for taking some time to share your experience.
I would like to apologise on behalf of the team and myself personally, as well as share that our fundamental purpose is none other than to always offer a good service. That is why we have recently allocated more resources to ensure it.
As in all changes, there is always a learning and adaptation process where we look for corrections to adjust all the details until we offer the best service possible, where lack of soap, for example, just does not happen.
On the other hand, I would like to respectfully add that all our rooms have wardrobe space which we think is suitable for the space of the room and the number of people it can hold.
Without further ado, I hope you can visit us again in the future so we can meet all your expectations.
Sincerely,
Sònia Nicolazzi
Manager - Hotel Peninsular ***
I stayed here for 2 nights. I was in Girona to watch football, Girona v Eibar in the 2nd Division of La Liga. I arrived by train from Barcelona. It took me less than 15 minutes to walk to the hotel. My room was relatively small but, it had every facility I needed for my stay apart from a tea and coffee facility. The breakfast was more than adequate with an excellent choice. The centre of Girona and the River Onyar is 5 minutes away and the Old Town and Cathedral 15 minutes away. It took me about 35 minutes to walk to the Montilivi Stadium home of Girona Football Club. Overall, I found Girona to be a gem of a place. It's a superb City to visit. I would recommend a stay at this hotel.
Dear Mr. Alan W, Firstly, We want to apologize for the late reply. Secondly we would like to thank you for choosing us to make your stay in the very center of Girona. Thank you for your time and for sharing your detailed opinion with us. Your feedback is vital in order to improve our daily service. We look forward to welcoming you back to the hotel. The whole team is at your disposal. Thank you very much. Best Regards. Eduard H. Front Desk Manager Hotel Peninsular ***
