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Review Highlights
Good people watching.

Visited on a very wet & cold Saturday. It’s ok here, nothing special. It’s only place we could... read more

Reviewed 28 October 2018
VirtueFor
,
Swindon, United Kingdom
via mobile
Best terrace at Plaza Reial

We consider Karma as the best terrace at Plaza Reial. It has late sun shining on the terrace. It... read more

Reviewed 29 June 2018
EverardvK
,
Nuenen, The Netherlands
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4 - 9 of 83 reviews
Reviewed 24 May 2017 via mobile

Probably the most diluted sangria I've ever had... but the prices weren't terrible. If you must come here maybe order a beer?

Date of experience: May 2017
Thank Mariya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017 via mobile

Good location but limited menu and very bad customer service...Do not go there..Especially the lady who is serving is the rudest

Date of experience: April 2017
Thank 105ulast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2017

After a day tramping the streets exploring this fabulous city this is the perfect place to sit back, relax, have a beer and watch the world go by.
The staff are fantastic.

Date of experience: February 2017
Thank Peter R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2016 via mobile

BAD KARMA!
Great location, satisfactory drinks, BUT a tragedy in customer service and customer relations.
RUDE MANAGER, VERY RUDE "RUSSIAN GODFATHER"/ OWNER.
Waiter spilled 1/2 litre of sugary Sangria over a customer (!) soaking her woollen coat and expensive handbag - an accident.
Then began the tragedy, no staff member brought anything to mop up the mess or help. Not the offending waiter, not the bar tender, not the promotional staff.
The Manager was called, he really showed himself up, rude, ignorant and unhelpful! The Owner appeared and compounded the tragedy, refusing to make good the damage - even failing to offer €16 for dry cleaning without a receipt.
Risk it yourself, but wear your oldest clothes and a reliable waterproof!

Date of experience: December 2016
1  Thank Speakasyoufind8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2016 via mobile

Was there with friends when the waiter spilt sugary drinks all over a girl's overcoat on the next table. I accept these accidents can happen but I had to offer the perfect stranger my napkin as the waiter didn't bring anything to clean up the mess! We spoke to the manager, who refused to pay for the dry cleaning - he literally pushed and shouted me out of the bar! All this for trying to help someone out! I'll continue to help people out but no way will I return!!!

Date of experience: December 2016
2  Thank lovetotravel197888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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