We checked out on Sunday, September 21st and as of October 20th I have not received the refund for the security deposit (EUROS 150.00). The owner has not responded to my requests (October 12th & 16th) for the status of the refund. My security deposit refund of EUROS 400.00 for a property in Haro rented through TripAdvisor is outstanding for 34 days whereas properties rented through other property managers was refunded in 4 to 6 days. I definitely will not use TripAdvisor in the future, particularly if there is a security deposit required.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Bathroom cleanliness|
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