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Hotel Tigaiga
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Reviews (290)
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All reviewsa la carte restauranttaoro parkgarden tourbooked bed breakfastlate januaryin terms of food qualityal jazeerafruit buffethill overlooking the townstayed two nightshalf boardhanging spacemount teidewell run hotelminor criticismset in beautiful gardenspeaceful location
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Reviewed 31 January 2018

My wife and I decided to travel to Tenerife even though it is not a destination for a lot of travelers from the USA. It is a popular destination for British and German vacationers. The flights from the USA involve changes and long layovers that did not appeal to us. However, we did find a pleasant way to get there. We flew to London and stayed two nights, then took a flight from London to Tenerife.
The Hotel Tigaiga is a very well run hotel that is family owened. The owners are on - sight and very hands on. They take the time to interact with the guests as well as ensuring everything is running smoothly. All the needs of the guests while staying at the hotel are anticipated very nicely. The grounds are impeccably kept and include an impressive botanical garden.
The rooms are a decent size and comfortable. The Wi-Fi service is very good. The view of a garden from our first floor room was very nice.
The entire staff at the hotel are very pleasant, in a genuine way, and helpful.
The breakfast was very good and abundant, with an extraordinary amount of choices.
Overall we had a very nice stay and were made to feel very welcome throughout.
I would highly recommend Tenerife, and in particular the Hotel tigaiga, to anyone looking for a very nice vacation spot. We are so glad we found this wonderful island!

Stayed: January 2018
1  Thank PauloOcean_NJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Propietario at Hotel Tigaiga, responded to this reviewResponded 4 February 2018

Thank you for having chosen our Tigaiga Hotel to spend your holidays and for giving us a wonderful feedback.

It is a pleasure for us to read that our staff’s dedication to service, was to your liking, providing you with a memorable holiday. It would be fantastic to welcome you again!

Best regards

Familia Enrique Talg & Tigaiga Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2017

The hotel is immaculate and extremely well run.
The room was very comfortable and well soundproofed.
The staff went out of their way to be helpful and friendly.
The restaurant offered many choices with 6 self service tables at breakfast & dinner
Only disappointments: no tea making facilities in room and language difficulties in restaurant. Staff tend to speak Spanish & German. Clientele is mainly German

Room Tip: Mt teidi side gets sun from 12.30pm onwards; surcharge £5 pppd
  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank 2077richard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Propietario at Hotel Tigaiga, responded to this reviewResponded 16 December 2017

Thank you for taking the time to share your experience with other TripAdvisor users.
We are delighted to read of what a nice stay you enjoyed at the Tigaiga.

Awaiting for you once again in a near future.

Yours sincerely
Familia Enrique Talg & Tigaiga Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

This was our third stay at the Tigaiga, staying for three nights this time. There is little to add to my last review, as we were pleased to find everything much the same!

Great room - Not especially large, but very functional, with everything well laid out.
Very clean.
Good wi-fi - Free, but you need to get a connection code from reception.
The only irritation we found is that there is still a bit of a complicated system for accessing the safe in the room - you have to get an activation code from reception and pay to use the safe.

Lovely pool.

The breakfast buffet is still good. The only minor criticism is that the freshly-squeezed juicing arrangements need a lot of manual input (not fully mechanised like some other hotels!) and this resulted in a bit of a queue at times. The alternative orange juice (from a jug) was not nice, although there were other types of juice on offer in jugs. Otherwise the breakfast was excellent.

Once again, we had booked bed & breakfast only, but chose to take all three of our evening meals in the hotel's a la carte restaurant (Restaurant Tinguaro). As before, we found this very good in terms of food quality, service and value. Actually, we ate on the terrace outside each evening. (It would be even better if this was designated non-smoking!)

Once again, all the staff we met were pleasant, and it is particularly nice that the members of the family who manage the hotel made a point of saying hello and asking us about our stay.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank MrsFuzzyBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Propietario at Hotel Tigaiga, responded to this reviewResponded 2 December 2017

Thank you for taking the time to share your experience with other TripAdvisor users.
We are delighted to read you enjoyed your 3rd Tigaiga stay and have taken enormous pride in sharing your compliments with our team.

Awaiting for you once again in a near future!

Familia Enrique Talg

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Reviewed 13 May 2017

We spent 3 nights at Tigaiga before departing on a Windstar cruise. The hotel is in a beautiful setting with lovely gardens and pool area overlooking Puerto de la Cruz. The location is great. It is an easy walk down into Puerto de la Cruz but you are out of the bustle of the town. There is also a lovely park just across the street from the hotel with trails for walking/jogging.
The rooms were not fancy, but very adequate. We opted for a Tiede View room and enjoyed the balcony and views over the town and up to the mountain. One problem encountered by our friends who had a room further down the hall was that their balcony was over the outdoor patio/smoking area so they could not sit out there without smelling smoke. This was not an issue for us, however.
The staff at the hotel were very helpful and friendly. They arranged for a rental car for us for a day so that we could visit Tiede National Park, which was a great outing.
We opted for a breakfast included room as we like to sample different restaurants for dinner. The breakfast was a huge buffet with everything one could want, including electric juice squeezers so you could fresh squeeze your own orange or grapefruit juice. There was a lovely covered patio so we enjoyed our breakfasts al fresco.
We did eat dinner at the hotel one night. There are two dinner restaurants, one for a la carte diners and one for the all-inclusive meal guests. We enjoyed our meal at the small a la carte restaurant. Food was quite good, although the ambiance was not special as the room did not take advantage of the outdoor views.
In summary, we thoroughly enjoyed our stay at Tigaiga and recommend it.

  • Stayed: April 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SJHB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Propietario at Hotel Tigaiga, responded to this reviewResponded 14 May 2017

We were happy to learn that you enjoyed your experience with us and that our Tigaiga team members were friendly and helpful. The Tigaiga Hotel is indeed in a good location; nice views and the ideal starting place to discover Tenerife.

We do hope to have the pleasure of welcoming you back to our hotel in the not too distant future.

Familia Enrique Talg & Tigaiga Team

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Reviewed 14 March 2017

We have just returned from another visit to Puerto de la Cruz and this time an early reservation allowed us to stay at the venerable Hotel Tigaiga. In most guidebooks it is shortlisted and given favourable comments. It is not a luxury or five star hotel, but is is not far away (this also applies to the prices). The hotel dates back to 1958 (construction start) and much of the original architecture remains. In recent years the hotel has been thoroughly renovated and with grate taste. Our room (113) was facing south and for the first time I could take in the view of the Teide. The size of the room is adequate+ and the layout testifies to much thoughtful planning. The public spaces are extensive and the big subtropical garden is the gem of the hotel. Add to this a generous breakfast, an excellent restaurant and friendly and efficient staff. My only criticism is that the Wi-Fi which is not adequately dimensioned.

Room Tip: Rooms on th south side include view of the Teide. On clear days the balcony becomes rather hot.
  • Stayed: March 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank thauken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tigaiga, Propietario at Hotel Tigaiga, responded to this reviewResponded 15 March 2017

Thank you for taking the time to write this nice review of your recent stay at the Tigaiga. It fills us with great joy to know that you had such a positive experience whilst you were staying with us and in particular you felt our gardens and service were our asset.

We look forward to welcoming you back to our hotel in the very near future.
Best wishes

Familia Enrique Talg & Tigaiga Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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