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H10 Tenerife Playa(Puerto de la Cruz)
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Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of US$133/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

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Reviews (772)
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Reviewed 27 June 2016 via mobile

This hotel is located in the Southwest of puerto de la cruz. We had a room with ocean view and yes, you really get full oceanview. Room is outdated and a shower with hardly any pressure on the water (5th flour). Beds have had their best time and should be renewed. Lots of parkingplaces around the hotel but practically all used. Only use the parking places which are marked with white, not yellow!

The breakfast is British oriënted with a wide variety (scrambled eggs, sausage, beans, fried bread, potatoes, mushrooms and onion. Its possible to have a freshly made omelet or fried egg. Some fresh fruit and some out of a can, yoghurts are very sweet. Natural yoghurt is very thin.
Staff in the hotel is not very friendly, wifi only possible in the lobby and not very solid. 1 laptop or Ipad in the lobby and your connection is gone.

No 'do not disturb/please clean room' signs in the rooms which leads to housekeeping entering the room while still in bed.

Stayed: June 2016, travelled as a couple
Thank Marieke H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SolParqueSanAntonio, Deparatamento de Calidad at Sol Puerto de la Cruz Tenerife, responded to this reviewResponded 3 July 2016

Dear Marieke H,

I would like to thank you for taking some of your time to comment in this website.

We regret that our hotel didn’t meet your expectations, especially because we are always trying our best to satisfy our clients’ wishes and requests.

With kind regards

Dean Gorrín
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2016 via mobile

We have chosen this Hotel due to location and lot of parking places near the Hotel. I was surprised that rooms were quite big. Breakfast - good but comparing to others Sol hotels it was not the best. Internet only on public spaces. View to the football stadium and also to the city. Air conditionier in the room. Balcony. Safe box in room for additional fee.

Stayed: April 2016, travelled with family
1  Thank Lizzzie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2016 via mobile

The rooms are not the like ones from the pictures. Missing Wi-Fi for the upper floors. Missing refrigerator. Heating is not working, only cooling. TV has 25 programs, none of them with music, only one in English. The breakfast quality should be improved. The hotel is built near a cemetery. Beds are not queen like.

Stayed: April 2016, travelled with family
1  Thank Duna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 April 2016

Hotel needs redecoration as a bit shabby, but always clean and tidy.
Staff very helpful and friendly.
Breakfast buffet good, omelete eggs fresh bread etc.
TV disappointing as the only english speaking channels are news!
No facilities to make drinks in room.
Free wifi in lobby.
Small pool but adequate.
Short walk to centre of town, loads of bars and restaurants all good.
Short walk to great beaches at playa de jardin.
Very comfy beds for a change

  • Stayed: April 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Benny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2016

Great staff, always happy to see to your requests be it at reception, dining, bar (one misery at the bar though). Small pool but no-one seemed to stay in it too long, bit chilly, free sun loungers. Room a bit tired but very clean and it was cleaned EVERY day. Resort, plenty to see and do, bars close by and plenty of eaty places. Only problem as its on the North side of the island weather is a bit suspect, bit breezy overcast, we got a car and travelled South where the weather was better. We stayed 10 days over the easter holiday and we would return.

Room Tip: The rooms ending in 01 were on a corner, great sea and land view
  • Stayed: March 2016, travelled with family
    • Value
    • Location
    • Service
Thank Rob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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