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All reviews the bus cycle path sea view palma centre staff was very friendly and helpful small supermarket small room short break sea front beach holiday few minutes walk away thoroughly enjoyed our stay a short taxi ride the hotel is clean hotel is perfect nice pool cost euros
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Reviewed 4 August 2018 via mobile

We stayed here for four nights, my husband and I, very attractive hotel, UR stands for Urban Rustic, well it was very contemporary and very comfortable, asked for room with sea view and room 416 had that, a tiny balcony with great views. Room quite small but adequate, very clean, comfy bed,effective air con and a good shower, a mini bar and fridge, and a free safe. We did not eat in the hotel as it was our choice to go for room only and we ate out in a couple of local restaurants which were superb. There were no other English people at this hotel, all Spanish and German and this seemed typical of this resort, but it was not a problem though some may find it intimidating. It was a 2 minute stroll down the street to the sea front and beach which has sun beds and parasols at 4euro each for the day, there are supermarkets close in each direction. The pool was nice and there were sun beds always available and balanese beds at a price of 25 Euro per day which were usually empty. There is a nice bar and a Sky bar on top with lovely views and atmosphere, which is only open Thursday to Saturday I think. You can hire a bike at the hotel, there is a bike hire shop underground and has an entrance within the hotel ground. This resort is close to airport so you can hear planes taking off quite regularly throughout the day but you get used to it and it’s not that loud that it is annoying and they cannot be heard overnight. In fact one of the perks of this resort is that it is a short taxi ride (10mins ) 12 euros from airport, and you can cycle into Palma town along the designated cycle path, to visit its cathedral, some lovely old streets and architecture plus a fantastic marina and many good shops. I would certainly like to return and repeat this break again, would have been happier if the price was a little less but will be looking out for bargains this time.

Stayed: July 2018, travelled as a couple
1  Thank scrimmers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UR_Hotels, Director de Recepción at Hotel UR Portofino, responded to this reviewResponded 7 August 2018

Dear guest,

We are very pleased to read that you had such a pleasant time in our hospitality. The fact that we were able to offer you a great holiday experience is very pleasing and we work hard every day to achieve this. We try to think about everything to provide our guests with a nice holiday.

Again we thank you for sharing this nice review of our hotel and we hope that we will be able to serve you again in the future and wish you all the best.

Kind Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2018

This hotel is a great little place to stay for a short break. It's absolutely immaculate throughout,the staff friendly and helpful. Two very minor problems ( safe, and door card) sorted immediately by Jose who always had a smile on his face and was most helpful when a question was asked,(directions etc) The poor area is small but clean, the rooms compact but adequate as was the bathroom but ok for a week. The hotel is a 1 minute walk to the beach where you will find loungers with cover if needed. There are also places to get a drink and something to eat. Overall this hotel is perfect at what it does and I would stay here again when in the area. Palma is only a 15/20 bus ride away and the bus stop is a 2/3 min walk from the hotel. Didn't eat here I'm afraid so couldn't comment on the food,nevertheless the food being served did look excellent. Many thanks to all the staff for a lovely stay. Extra thank you to Jose. All the very best to you all.

Room Tip: Rooms above reception may have a better view but couldn't be certain,but it would be best to ask.
Stayed: July 2018, travelled with friends
1  Thank oliver m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UR_Hotels, Gerente at Hotel UR Portofino, responded to this reviewResponded 24 July 2018

Dear guest,
We are so happy to read your kind words following your stay with us at Portofino Hotel.
We are glad you enjoyed your holidays in our hotel and at the same time we are proud of receiving such a positive comments about your stay.
This is the reasons we are working for. We will pass your nice words to all our staff.
Thanks again for your trust in us and we are looking forward to welcome you back for your next holiday in Mallorca.

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Reviewed 14 July 2018

Just returned from my third year going to Portofino.
Rooms,spotless...2 mins from beach and lots of excellent local eateries.
Staff First Class, couldn't have been more helpful.
Only 2 hotels in area...a gem of a place. Watch sun setting over Palma Cathedral in the distance while sipping beer.Popular with Spanish people...always a good sign.
Couldn't have been more friendly or helpful at the hotel.
Lovely ,,well maintained pool.
(Shhhh...dont tell anyone...Im going again and I don't want it to be booked out.....)

  • Stayed: July 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UR_Hotels, Gerente at Hotel UR Portofino, responded to this reviewResponded 24 July 2018

Dear Guest,
First of all, we would like to thank you for taking the time to share your experience at Portofino Hotel.
We are proud to read all that positive comments about your stay and we hope to see you in your next visit to Mallorca.

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Reviewed 13 July 2018

This hotel is a gem. The staff are superb and looked after us brilliantly. We have been several times and it's somewhere we will always revisit. The beach is 2 minutes away, you can hire bikes, go for long walks, have a sneaky morning beer ... it's a very local area so food and wine is excellent here in and in local eateries. The standard of customer service was just brilliant. We will definitely see the blue hotel again soon.

  • Stayed: July 2018, travelled with friends
    • Value
    • Location
    • Service
1  Thank debscowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UR_Hotels, Gerente at Hotel UR Portofino, responded to this reviewResponded 23 July 2018

Dear Guest,
First of all, we want to thank you for taking the time to share your experience at the Hotel Portofino with all booking.com users.
We are pleased to see that we were able to exceed your expectations during your stay.
We hope to have the pleasure of welcoming you back soon.

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Reviewed 9 July 2018

I didn't really expect much to be honest as friends booked it for me as I hadn't been well. However it was more than I could have wished for. Great rooms for 3 friends to share, brilliant bikes to be hired to easily get into town on great cycle route. Lovely bar and tapas nearby and a lovely family beach very close too.

Room Tip: All good, I saw two.
  • Stayed: June 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank LMBliss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UR_Hotels, Director de Recepción at Hotel UR Portofino, responded to this reviewResponded 11 July 2018

Dear Guest,

I would like to thank you for having chosen the UR Portofino Hotel and for publishing your words on Tripadvisor, which will help us with our continuing effort to improve the services quality for our guests.
It is always a pleasure to receive such positive feedback. I will share your comments with our UR Portofino team.

Hoping to accommodate you in the near future.



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