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All reviews puro hotel puro beach club private wing balinese beds old town free shuttle the main hotel roof terrace design hotel hotel guests early hours perfect location nice breakfast coffee machine special thanks amazing hotel close to the hotel
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Reviewed 19 November 2017 via mobile

Lovely hotel with best location in Palma just near the cathedral La Seu. Service was very friendly and helpfull making us feeling very welcome. Room was clean and modern. Breakfast was so good with fresh coffee and juices. Best scrambled egg that I have ever tasted

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank pilviliini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIOVANNI M, Gerente at Purohotel Palma, responded to this reviewResponded 21 November 2017

Nothing else to add but a huge 'thank you', Pilviliini.

As far as I recall, we host you at the Private Wing of our hotel, which we keep as an oasis of silent, calm and design. In this case we're glad did the right move with you! Our Mediterranean buffet is widely known in Palma and hopefully your comments will persuade future guests with demanding taste buds.

Looking forward to your next visit to Palma :)

Nacho Martín
Front Office
Puro Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

A great stay. Very comfortable room and welcoming staff. Slightly strange art...but so cool. Centrally located...shopping, food, music, hippie vibe, tourist sights, simply amazing!
We stayed on the top floor, where there is a terrace bar and hot pool. Great place...highly recommended

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank Clydejames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIOVANNI M, Gerente at Purohotel Palma, responded to this reviewResponded 19 November 2017

Hello Mr. Clyde,

Our location makes us unique, as well as our philosophy, style, music and eclectic sense of beauty. That's Puro! We're glad you could see our crown jewel: the rooftop terrace. Guest like you with a good eye for detail know how to value such things. If you're keen on art, don't hesitate to visit us again for Nit de l'Art in Sept 2018!

Hope to hear from you soon.

Nacho Martín
Front Office
Puro Hotel

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Reviewed 14 November 2017

On arrival we were greeted and made very welcome and shown to our room which was fabulous with a king size bed 42 inch tv a free to use Samsung smartphone in and out of the hotel, massive 4 x 8 metre bathroom with proper bath shower two sinks etc,
The inclusive breakfast was extensive with free cava for Buck’s Fizz and fresh pressed your own oranges.
Over the stay we had a free bottle of wine served in the room in a bucket of ice. A compact disk of soft music valued at 19.95€ .2 x bracelets . A 20€ voucher for drinks in the bars. A free sauna and steam room.
The staff could not be more helpful .
We most impressed and only metres from the old centre and cathedral would recommend to anybody who enjoys style

Date of stay: November 2017
Trip type: Travelled as a couple
1  Thank johndeards1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIOVANNI M, Gerente at Purohotel Palma, responded to this reviewResponded 15 November 2017

Hola Mr. Deards,

That's what we wanted to hear from you! We strive daily to get a feedback like yours.

We always enjoy to welcome such a friendly couple. Actually you mentioned some of the items you get during your stay but you didn't have the chance to enjoy the benefits of staying at Puro in Summer when our beachclubs are open. We'd really appreciate the opportunity of welcoming you back in our Oasis Urbano in 2018.

Don't forget us. A big hug from Kol :)

Yours faithfully,

Nacho Martín
Front Office
Puro Hotel

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Reviewed 11 November 2017

Puro Hotel is very different - beautiful old building lovingly restored and in a perfect position for city sights and numerous excellent bars and restaurants. Had a superb 4 day autumn break in this excellent hotel. Felt like valued guests from the time of arrival - every single member of staff was very friendly and efficient -did everything possible to make our stay memorable. The breakfast buffet catered for every taste and of superb quality. Beautiful roof and courtyard terraces which would be amazing in the summer.

Room tip: Inside courtyard room so peaceful - not a sound of traffic to be heard.
Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Marny C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GIOVANNI M, Gerente at Purohotel Palma, responded to this reviewResponded 14 November 2017

Hola Marny C,

Your Happiness is our Goal! :-)
Good memories and a full smile in your face is what we call Puro Experience.
Hope to see you soon in our Oasis Urbano.
Sincerely

Kol Mustafa
Front Office
Puro Hotel

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Reviewed 10 November 2017

The best thing about the Hotel is where it is, 5 minutes to the Cathedral and five minutes to the main shop street plus over 50 places to eat in 2 minutes, also the breakfast in the Hotel was one of the best we have had in any Hotel. The staff were helpful but just a couple of things the bedroom could have had a chair and it may sound silly but a extra waste paper bin would come in handy .

Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank 165,000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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