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819
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All reviews sea view old town pool area busy road premium room reception staff high floor short break lovely hotel paseo maritimo city break main road large balcony ideal location fantastic views excellent breakfast taxi rank
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Reviewed 16 October 2016 via mobile

Good value hotel in great location opposite marina and walking distance to many bars and restaurants.
Nice breakfast buffet with lots of choice and seating in or outside.
Rooms spacious with firm beds, small balconies and nice views.
Can be a long wait for the two lifts and gave up many times.

Date of stay: September 2016
Trip type: Travelled with friends
Thank andreasa270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director de Relaciones con Clientes at Hotel Palma Bellver Managed By Melia, responded to this reviewResponded 17 October 2016

Hello Andreas A,
Thank you for taking the time to send us your experience in the TRYP Palma Bellver.
We are very happy that you enjoy with our Breakfast TRYP. Your words are fundamentals to know where we need to improve and achieve excellence.
Day by day we are introducing innovations in our facilities, services and our Own The City program. Do not miss out!
Gema
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2016

Central location and great view; unfortunately it comes with noise. Hotel is located directly at the harbor with a great view. On the flip-side there is a busy road right in front and that brings a lot of noise. the room was quite small but OK for 2 nights. the bathroom might need a little make-over any time soon.
The staff is very friendly and helpful, check-in was done in a minute (on-line check in).
Good choice for breakfast and always tables available, even at the busy times.

Date of stay: October 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Carsten P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director de Relaciones con Clientes at Hotel Palma Bellver Managed By Melia, responded to this reviewResponded 17 October 2016

Thanks,Carsten P!!

We are very happy to read your positive comments about the services at TRYP Palma Bellver and the beautiful views from our rooms. . All staff want to say thank you it is a motivation to continues work hard.
We wish you see you soon to enjoy more of the City!
Gema
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2016

Went with my daughters for a city break. On arrival at reception, we were told that we could not access our room until 2pm. Eventually at 2.30 we got our room. As there were 3 of us we thought the room may be a bit cramped, but were pleasantly surprised at how 'roomy' it was. The rooms and bathroom had been up-dated. There was also an excellent selection at breakfast - buffet style. The reason why I have only given it 3 stars is that there was a total lack of information available about the facilities in the hotel and also we stayed on a 'half board' basis, but we were very disappointed about the menu. One evening as an alternative there was a buffet, but when we looked, all the food had gone and was not going to be replenished, another evening, the choice was restricted as there were 'issues'!! I would return to this hotel only on a B & B basis. The location is good as it overlooks the marina and it does not take long to walk into the centre of Palma

Room tip: Request a sea view room
Date of stay: October 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank PingerGL5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director de Relaciones con Clientes at Hotel Palma Bellver Managed By Melia, responded to this reviewResponded 13 October 2016

Hello PingerGL5!!
We really appreciate the time you spend letting us know about your recent stay in our TRYP Palma Bellver
We would like to thank you for the positive comments concerning the staff service, Global facilities of Hotel ,I will transmit it to all the staff. I regret that the dinner was not as you expected we are working on it.
We also wish to see you again here and enjoy our city!
We have a new routes of Palma ,that you and you family will love it!
Ask for the Own The City program...
Best Regards
Gema
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2016

Close proximity to the city, short taxi drive to the beach, hotel is tidy, modern and beautiful! Staff were very helpful as well ! We had the top floor which was requested, really big thanks to the team!
However our phone in the room didn't work, but room service was amazing

Date of stay: October 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank aushryt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director de Relaciones con Clientes at Hotel Palma Bellver Managed By Melia, responded to this reviewResponded 13 October 2016

Thanks so much,aushryt!
It is really great to receive assessment like yours. You give us motivation to continues working hard every day to achieve our goal.
We took note about telephone of the room, our technician will fix it and thanks again for the excellent words to us and our service at TRYP Palma Bellver.
We wait for you to show you the news surprises...
Have a nice week!!
Gema
Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2016 via mobile

Public areas e.g. Bar, pool, breakfast room are well maintained and decorated. Bedrooms small and a little tired - esp the bathrooms!! Our room bit odd no light over shower so quite dark when using it!!
Breakfast buffet is lovely (11 euros) great choice hot and cold food.
Big plus is it has a pool with lots sun loungers, balconies over looking the harbour and only a short 15 min walk into the centre of Palma

Date of stay: October 2016
Trip type: Travelled as a couple
Thank jo_999000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director de Relaciones con Clientes at Hotel Palma Bellver Managed By Melia, responded to this reviewResponded 13 October 2016

Thanks jo-999000!!
Is very nice to receive comments like yours, positive and reading your wonderful Experience about our service ,location and views.
I hope you come back to feel our views from a sea view room next time.
Please ,let me know because we have a new routes from our Own The City program ,that you will love it.
Have a nice week!!
Gema
Guest Experience Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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