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Reviews (366)
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All reviewsplunge poolold townboutique hotellovely artwith freshly squeezed orange juicesmall poolquiet streetexcellent locationbreakfast was buffet stylecomfortable bedsbars and restaurantsexcellent breakfastwonderful cityfew minutes walkbeautiful hotelwould definitely stay here againshort stroll
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14 - 19 of 366 reviews
Reviewed 17 November 2017

We found this a perfect place for a Palma city break with the harbour and the main street (the Born) about 5 minutes' walk through small old streets lined with bars and cafes.

Our room faced a narrow street (Carrer del Vi) at the rear of the hotel. It was clean and light with an uncluttered, minimalist style. Furniture and fittings throughout are of high quality and functional.

The staff are exceptional, being efficient, friendly and helpful. Due to the way it is managed, this small hotel has a pleasant 'family' atmosphere.

We highly recommend it as a base for a short visit to Palma and are looking forward to the next opportunity to come again.

Room Tip: Rooms that overlook the small swimming pool may get more sunlight.
  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Jeremy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 18 November 2017

Hi Jeremy,

thank you very much for your lovely review!
It's a pleasure to hear that our guests are happy staying by us and feel the family atmosphere which is the most important thing for us :)

Hope to see you soon in here, we'll be happy to welcome you with a great discount as welcome back :)

Kind regards
Sara & Palau Sa Font team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2017

I will go back! Lovely boutique hotel, in very talented hospitality hands!
Fantastic cozy breakfast and very kind and attentive Team.
Great location if you don't drive, not really accesible for handicaped.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Service
1  Thank Jorge F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 16 November 2017

Hi Jorge!
Thank you so much for your lovely review, we are glad you enjoyed the time by us and glad if you come back :)

Kind regards
Sara and Palau Sa Font Team

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Reviewed 5 November 2017

We stayed on two separate occasions at the beginning and end of our trip. First room was great. Second one (by pool) less so but still fine. Good beds. Lovely roof terrace and plunge pool. Very friendly and helpful staff. Air-con a bit of a mystery and meant that we had a very hot night. Next day it was explained that - being November - it had been turned (across the whole hotel) to 'heat' rather than 'cool'. Not a disaster and we were given a small amount of compensation as a goodwill gesture. Breakfast great though no orange juice despite a chalkboard talking about how good it is supposed to be.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Jess F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 6 November 2017

Hi Jess,

thank you for your review and sorry again for the heat thing.
We are happy you enjoyed the stay by us (even with a really hot night).
We hope you can try our orange juice next time, we pride ourselves to search the best ingredients for our guests and when they are not we prefer to be patient and wait for the good ones.

Take care and best wishes
Sara & Palau Sa Font team

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Reviewed 20 October 2017

Pretty hotel in a good location, but other than that its just okay. Food was overpriced a lot, service was slow, and the hotel didnt have much going on, so other than location and the fact that its pretty, its just fine really.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Browminggg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 23 October 2017

Thank you for your honest review!
We don't have food service so I don't understand what do you think is overpriced.
We are sorry if you thought the service was slow, we always try to be fast and efficient.
By the way we hope you enjoyed the stay by us and we are happy you liked the location, it's really easy to go anywhere for here.

Kind regards
Palau Sa Font team

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Reviewed 15 October 2017 via mobile

With the aim to run the half marathon the staff in the hotel adapted to all needs to make it happen. Cool room with own balcony, nice design and great atmosphere!

Located close to the harbour, and centre, easy access to restaurants

Stayed: October 2017
1  Thank Jan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PalauSaFont, Director de Recepción at Palau Sa Font, responded to this reviewResponded 28 April 2018

Thank you so much for your lovely review.
We are happy you had a great time in our hotel and we appreciate you took time to write down this nice review.

Hope to see you again
Kind regards
Sara& Palau Sa Font team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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